Waiter/Waitress - All Day Dining

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a dedicated food and beverage server to ensure exceptional service to guests. Responsibilities include maintaining knowledge of menus, serving items unobtrusively, and fulfilling guests' needs proactively. Ideal candidates will exhibit strong communication skills, flexibility, and multitasking abilities while working under pressure in a vibrant environment. The role provides a chance to work in a premier location opposite The Dubai Mall, easily accessible to major transport hubs.

Qualifications

• Must be flexible to respond to various work situations.
• Ability to multitask efficiently.
• Good communication skills are essential.
• Proficient in working under pressure.

Responsibilities

• Maintain detailed knowledge of the restaurant menu & daily specials.
• Serve and clear food and beverage items professionally.
• Anticipate and fulfill guest requirements.
• Follow HACCP & FIFO standards as required.

Skills

Flexibility to respond to changing work situations

Ability to multitask

Good communication skills

Ability to work under pressure

Job description

Scope and Objectives

This position is concerned with being responsible for serving food & beverage to the guest according to the service standards policy procedure & etiquette in line with our motto.

Key Deliverables and Responsibilities

• Maintain detailed knowledge of the restaurant menu & daily specials at all times
• To be familiar with the beverage service including glasses used and appropriates garnishes
• Anticipate and service of guests requirements at all times
• Use opening and closing checklist to ensure smooth opening and closing of the venue
• Ensure service stations are constantly cleared and restocked during service
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Present menus in a proactive manner
• To feel empowered and accountable within the work place
• Keep manager on duty updated of any guest feedback so they can update the Glitch Report
• Maintains the HACCP & FIFO standards as required by the regional governing body
• Follow Hotel Evacuation Policy in case of an Emergency
• Attend all necessary briefings and training sessions as instructed by the Manager
• Handle financial procedures according to guidelines set by the finance department
• Identify potential problems and anticipate guest needs ask for assistance before service breakdown occurs
• Perform any duties and special projects as requested by management whether in your own department or any other department in the hotel
• All issues and negative guest feedbacks needs to be properly reported on glitch system
• Follow care program at all times and report issues through the system to maintenance

Qualifications :

• Flexibility to respond to a range of different work situations
• Must have the ability to multi Task
• Good communication skills
• Ability to work under pressure

Additional Information :

Directly opposite to The Dubai Mall the iconic Burj Khalifa 10 minutes walk to the Dubai Metro Station and within a few minutes drive to DIFC World Trade Centre and just 15 minutes drive from Dubai International Airport Swissotel Al Murooj is located in downtown Dubai one of the citys favoured destinations for business or leisure.

Remote Work :

No

Employment Type :

Fulltime