Waiter/Waitress

Restore Talent; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Waiter/Waitress to provide exceptional guest service and create memorable dining experiences. Responsibilities include delivering Food & Beverage service, greeting and serving guests, and ensuring quality and satisfaction. The ideal candidate will have a customer-focused attitude and strong communication skills, with experience in hospitality being preferred. This position offers competitive benefits, including meals, accommodation, and insurance.

Benefits

Duty Meals Provided

Transportation Provided

30 days Annual Leave

Medical & Life Insurance

Qualifications

• Previous experience in hospitality or Food & Beverage service is preferred.
• Proficiency in English is required. Knowledge of additional languages is an advantage.
• Ability to stand and walk for extended periods during shifts.

Responsibilities

• Deliver Food & Beverage service in line with hotel standards.
• Greet, seat, and serve guests in a courteous manner.
• Maintain knowledge of menus, promotions, and specials.
• Monitor food and beverage quality to ensure satisfaction.
• Handle guest inquiries and complaints efficiently.
• Maintain cleanliness and organization of service areas.
• Complete mise-en-place and service preparation.
• Actively upsell menu items to enhance guest experience.

Skills

Strong communication

Interpersonal skills

Customer-focused attitude

Attention to detail

Ability to work in fast-paced environment

Team player

Job description

As a Waiter/Waitress, you are responsible for delivering exceptional guest service and creating memorable dining experiences. You will provide professional, personalized, and discreet service while ensuring all Food & Beverage standards are consistently met.

Key Responsibilities

• Deliver Food & Beverage service in line with hotel standards and operational procedures.
• Greet, seat, and serve guests in a courteous, professional, and attentive manner.
• Maintain thorough knowledge of menus, promotions, and daily specials to confidently advise guests.
• Monitor food and beverage quality and presentation to ensure guest satisfaction.
• Handle guest inquiries and complaints efficiently and professionally.
• Maintain cleanliness, hygiene, and organization of the outlet and service areas at all times.
• Complete mise-en-place and service preparation before, during, and after shifts.
• Reduce wastage, breakage, and spoilage through careful handling of equipment and supplies.
• Actively upsell menu items and promotions to enhance the guest experience and increase revenue.
• Adhere to all health, safety, and environmental policies and procedures.

Requirements

Experience & Skills

• Previous experience in hospitality or Food & Beverage service is preferred.
• Strong communication and interpersonal skills.
• Customer-focused attitude with attention to detail.
• Ability to work effectively in a fast-paced environment.
• Team player with a positive and professional demeanor.

Language

• Proficiency in English is required.
• Knowledge of additional languages is an advantage.

Physical Requirements

• Ability to stand and walk for extended periods during shifts.
• Capability to lift, carry, push, and pull items as required for service operations.

Benefits

• Basic - AED 1250
• S/C - AED 350 - 450
• Duty Meals - Provided
• Accommodation - 3 in 1 sharing room
• Transportation - Provided
• Annual Leave - 30 days
• Air Ticket - 2 years
• Medical & Life Insurance - provided