Waiter / Waitress

Rotana Hotels; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking dedicated Waiters/Waitresses to provide exceptional dining experiences for guests. Candidates should be dynamic and self-motivated, with a focus on quality service and maintaining high hygiene standards. Key responsibilities include serving food and beverages, monitoring quality, and ensuring guest satisfaction. This role is essential to enhancing the overall dining experience.

Qualifications

• Dynamic and self-motivated individual with a passion for service.
• In-depth knowledge of food and beverage menus.
• Strong customer relations skills.

Responsibilities

• Provide professional service to guests.
• Greet, seat, and serve customers in a personalized way.
• Monitor quality of food and beverage served.
• Maintain hygiene and cleanliness in the outlet.
• Prepare for service activities before and after service.

Job description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
• Greet and seat customers and serve them in a professional, discreet and personalized way
• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
• Consistently monitor quality of food & beverage being served
• Practice good customer relations and attend to customer complaints / queries satisfactorily
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed guest expectations and increase revenue