Waiter

Azadea Group; Fujairah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality group in Fujairah is seeking a dedicated customer service staff member to enhance guest experiences. Responsibilities include presenting menus, assisting customers with orders, and communicating with kitchen staff to ensure satisfaction. Candidates should have a high school degree and 1-2 years of experience in customer service. This position emphasizes friendliness and professionalism to maintain operational standards.

Qualifications

• 1-2 years of experience in customer service in a similar role.

Responsibilities

• Present customers with the menu and assist in their item selection.
• Communicate efficiently with kitchen staff to guarantee customer satisfaction.
• Ensure table set-ups before and after each customer.

Skills

Customer service

Order taking

Communication

Education

High School Degree

Job description

Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set-ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role