Waiter

Azadea Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company based in Dubai is looking for a dedicated customer service representative. Responsibilities include assisting customers with menu selections, ensuring timely service, and communicating with kitchen staff. The ideal candidate will have a High School Degree and 1-2 years of relevant experience in customer service. Fluency in English is mandatory, while Arabic skills are advantageous. This role offers the opportunity to work in a dynamic environment and provide exceptional customer experiences.

Qualifications

• 1-2 years of experience in customer service in a similar role.
• Fluency in English; Arabic is a plus.
• Ability to communicate efficiently with kitchen staff.

Responsibilities

• Present customers with the menu and assist in item selection.
• Communicate with kitchen staff to guarantee customer satisfaction.
• Arrange table setups according to brand standards.

Skills

Fluency in English

Communication skills

Customer focus

Teamwork

Education

High School Degree

Job description

Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set-ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Organization

New Shanghai

Primary Location

United Arab Emirates-UAE, Dubai, The Dubai Mall