Waiter

Azadea Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail and hospitality company in Abu Dhabi is seeking a customer service representative to assist customers upon arrival and ensure a smooth dining experience. Responsibilities include taking orders, communicating effectively with the kitchen, and handling payments. Candidates should have a high school degree and 1-2 years of experience in customer service, with fluency in English being essential and Arabic as a plus. Join a vibrant team dedicated to excellent service.

Qualifications

• 1-2 years of experience in customer service in a similar role.
• Fluency in English; Arabic is a plus.

Responsibilities

• Present customers with the menu and assist in item selection.
• Communicate efficiently with kitchen staff and barista.
• Arrange table set-ups according to brand standards.
• Ensure professional and timely service at all times.
• Collect bill payments and hand them over to the cashier.

Skills

Communication Skills

Change and Adaptability

Customer Focus

Driving and Achieving results

Initiative

Teamwork

Education

High School Degree

Job description

Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set‑ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2