VIP Club Millésime Guest Experience Manager

AccorHotel; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Ras al-Khaimah is seeking a dedicated individual to manage the operations of the Club Millésime, ensuring that guests receive exceptional service and that hotel standards are upheld. The role includes overseeing the butler service, managing guest complaints, and ensuring cleanliness throughout the area. The ideal candidate will have strong hospitality experience and excel in customer service. This full-time position does not offer remote work options.

Qualifications

• Experience in hospitality and operations management.
• Strong communication and customer service skills.

Responsibilities

• Oversee Club Millésime operations and butler service.
• Ensure cleanliness and maintenance standards are met.
• Manage guest complaints professionally.

Job description

A leading hotel chain in Ras al-Khaimah is seeking a dedicated individual to manage the operations of the Club Millésime, ensuring that guests receive exceptional service and that hotel standards are upheld. The role includes overseeing the butler service, managing guest complaints, and ensuring cleanliness throughout the area. The ideal candidate will have strong hospitality experience and excel in customer service. This full-time position does not offer remote work options.