Unit Coordinator - Auto Finance (Outsource)

ADIB Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A financial service provider in Dubai is seeking a Unit Coordinator for Auto Finance. The role involves enhancing support functions for frontline staff by ensuring accurate processing of asset finance applications. The ideal candidate will have at least 2 years of experience in a similar role and a broad knowledge of retail banking products. Strong communication and MS Office skills are essential for success in this position.

Qualifications

• Broad knowledge of Retail Banking products and services.
• 2 years of experience in a similar role.

Responsibilities

• Process asset file for CRM approvals accurately.
• Ensure applications meet policy standards.
• Communicate discrepancies to the frontline.

Skills

Retail Banking knowledge

Business Communication Skills

MS Office

Knowledge of UAE banking practices

Stakeholder management

Job description

Description

Role : Unit Coordinator - Auto Finance
Location : Dubai/Fujairah
Role Purpose:
To Enhance support function to frontline Staffs by timely & error free processing of DSU Asset finance by abiding ADIB Policies & Procedures.

Direct Report to: Sales Head
Key Accountabilities of the role

• To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements
• To ensure all the applications are entered into the system are error free and as per policy.
• To ensure cases are proposed under ADIB Product Policy & Procedures due diligence and banks Dos & Donts polices.
• To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.
• To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.
• Maintain defined MIS as per business requirements
• Adhoc requests as per business requirement
• Identify and close process gaps to improve efficiency to ensure seamless customer experience.
• Adhere to ADIB policy/procedure.
• To attend assigned training for self-development

Specialist Skills / Technical Knowledge Required for this role:

• Broad knowledge of Retail Banking products & services
• Business Communication Skills
• MS Office
• Good Knowledge of UAE banking practices regulations & risks.
• Computer skills typing Skills Management Information skill Ability for mature handling of stakeholder and internal customer relationships.
  

Previous experience required (if any) : -

2 years of experience in same role / Filed

Required Experience:

IC