Territory Lead Instruments Abu Dhabi

Stryker Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A multinational medical device company is seeking a Territory Lead for their Instruments division in Abu Dhabi. This role involves promoting products while establishing strong relationships with healthcare providers. Candidates should hold a Bachelor's degree and have 1-3 years of experience in a relevant field. Essential skills include strong communication and customer focus. The position requires a valid driving license and the ability to work independently in a fast-paced environment.

Qualifications

• 1-3 years of commercial or territory-based experience.
• Experience in a relevant industry or product area.
• Valid driving license required.

Responsibilities

• Promote Stryker products and support customer needs.
• Build and maintain relationships with healthcare professionals.
• Drive territory performance by implementing support strategies.
• Conduct customer visits and product demonstrations.
• Monitor market trends and share insights with management.
• Guide customers through procurement processes.
• Provide post-purchase user training on product portfolio.
• Attend surgeries for product expertise support.
• Manage invoice progression for timely collections.

Skills

Communication skills

Relationship building

Judgment making

Customer-focused mindset

Education

Bachelor’s degree in business, medical, or related field

Tools

MS Office

Job description

We are looking for a Territory Lead for our Instruments division in Abu Dhabi:

What You Will Do

• Promote Stryker products and support customer needs while serving as the resident expert for your product line within the Abu Dhabi region.

• Build and maintain strong, long-term relationships with surgeons, healthcare professionals, and key stakeholders across Abu Dhabi.

• Drive territory performance by developing and implementing strategies that support product adoption, market growth, and customer engagement.

• Conduct customer visits, product demonstrations, and field activities aligned with regional objectives and the needs of healthcare facilities in Abu Dhabi.

• Monitor market trends, competitor activity, regulatory updates, and product developments specific to the Abu Dhabi healthcare ecosystem, sharing insights with your manager.

• Review customer requests for proposals and prepare complete, accurate material lists based on customer needs.

• Guide customers through procurement processes (tender, direct purchasing, leasing, external purchasing, etc.) and collaborate with the tender team to support project execution.

• Track product delivery timelines, coordinate installations, and provide post-purchase user training on the product portfolio.

• Attend surgery cases to offer product expertise and in-procedure support when required.

• Manage invoice progression and collaborate with Finance and Accounting to ensure timely payment collection.

• Receive and communicate customer feedback or complaints, take necessary corrective actions, and report outcomes to relevant parties.

• Prepare congress and demo materials; ensure proper handling and return of equipment in a sterilized, undamaged condition.

• Coordinate scientific support requests with the marketing department and contribute to regional initiatives.

• Provide assistance to the logistics team when needed.

What You Need

• Bachelor’s degree in business, medical, or a related field.

• 1–3 years of commercial or territory-based experience.

• Experience in a relevant industry or product area.

• Strong communication and relationship-building skills.

• Ability to evaluate information from multiple sources and make sound judgments.

• High sense of responsibility, integrity, and commitment to delivering results.

• Proficiency in English and MS Office programs.

• Valid driving license.

• Customer-focused mindset with the ability to work independently and collaboratively.

• Openness to change and adaptability within a dynamic and fast-paced environment.