Telecalling and Office Assistant

Femme Haven Real Estate; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A Dubai real estate firm is looking for a dependable Telecalling & Office Assistant to enhance their operations through outbound calling and administrative duties. The ideal candidate should have strong skills in MS Office, be detail-oriented, and communicate effectively in English. This role offers a stable salary with performance-based commissions, training in real estate processes, and opportunities for professional growth within a supportive environment.

Benefits

Stable role with fixed income

Performance-based incentives

Training in real estate processes

Qualifications

• Experience in telecalling, telesales, or customer support preferred.
• Proficient in document formatting using MS Office.
• Organized, disciplined, and professional in communication.

Responsibilities

• Make outbound tele-sales and follow-up calls to leads.
• Handle inbound inquiries and coordinate with agents.
• Prepare and manage documents using MS Office.
• Maintain call logs and lead records.
• Support day-to-day office administration.

Skills

Telecalling experience

Strong MS Office skills

Clear spoken and written English

Organized and disciplined

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Role Overview

We are seeking a dependable Telecalling & Office Assistant to support our real estate operations through outbound calling, lead follow-ups, document formatting, and administrative paperwork. This role suits someone confident on calls, detail-oriented, and proficient in MS Office.

Key Responsibilities

• Make outbound tele-sales and follow-up calls to leads and client databases
• Handle inbound inquiries and coordinate with agents
• Prepare, format, and manage documents using MS Word, Excel, and PowerPoint
• Maintain call logs, lead records, and basic CRM updates
• Assist with paperwork related to listings, agreements, and transactions
• Support day-to-day office administration and coordination

Skills

Required Skills & Experience

• Experience in telecalling / telesales / customer support preferred
• Strong MS Office skills (document formatting is essential)
• Clear spoken and written English (Hindi/other languages an advantage)
• Organized, disciplined, and professional in communication

Compensation

• Salary: AED 2,000 per month (based on experience)
• Commission: Performance-based commission on leads successfully converted and closed
• Additional incentives for consistency and quality follow-ups

What We Offer

• Stable role with fixed income + upside incentives
• Supportive, ethical, and professional work environment
• Training and exposure to Dubai real estate processes
• Growth potential within a boutique advisory firm

Visa Status

Candidates with own visa or spouse-sponsored visa preferred