Team Leader, Retail - Atlantis the Royal

Atlantis Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality resort in Dubai is seeking a Team Leader for Retail to inspire and manage a sales team at one of their branded outlets. The role involves leading by example, providing training to improve sales performance, and ensuring exceptional service standards. Candidates should have at least 3 years in retail and a year of leadership experience. Fluency in English is required, with additional languages being a plus. This position offers competitive tax-free salary and various benefits, including health insurance and training opportunities.

Benefits

Competitive tax-free salary

Generous food and beverage privileges

Exclusive discounted rates at Kerzner properties

Comprehensive health insurance

Annual flights home

Life insurance

Incentive program

Wellness initiatives

Qualifications

• Minimum of 3 years experience in a retail environment.
• At least 1 year of team leadership experience.
• Fluency in English is a must, additional languages are advantageous.

Responsibilities

• Lead a retail sales team and deliver outstanding shopping service.
• Achieve standards and business goals.
• Provide training to improve individual sales performance.

Skills

Retail management

Sales performance improvement

Effective communication

Team leadership

Fluent English

Job description

Team Leader, Retail - Atlantis the Royal (18879)

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world.

Crafted by the world’s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn.

Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive.

About the Role

Are you ready to step up and lead a retail sales team? Do you enjoy delivering outstanding shopping service? Atlantis, The Royal gives you an amazing opportunity to become an inspirational leader in the industry. In this role you will work with people from all over the world and create memorable experiences for them on a daily basis.

You will work in one of the Atlantis branded retail outlets and carry various responsibilities in order to achieve standards and business goals. You must be prepared to continuously strive for perfection, lead your team by example, provide training to improve their individual sales performance, and promote effective communication within the retail division and across the resort.

About You

The successful applicant will have a minimum of 3 years in a fast‑paced retail environment and 1 year as a team leader. To ensure your personal and professional growth dedicated managers will support you along the way by improving your supervision, problem‑solving and decision‑making skills. Fluency in English is a must, and an additional language is advantageous, such as Chinese, German, Italian, Spanish, Arabic or French.

We offer a competitive, tax‑free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives.

With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world‑class training, career mobility, and internal growth opportunities across the Kerzner portfolio—making this an ideal environment for ambitious individuals seeking a long‑term, fulfilling career in luxury hospitality. Join the A‑Team and discover the extraordinary.