Systems Engineer - MSSP Levant

Fortinet; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global cybersecurity provider is seeking a Systems Engineer for Telco MSP Solutions in Dubai. This role requires building relationships and providing presales support for MultiCloud Security Solutions. The successful candidate will have strong technical expertise, particularly in Telecom environments, and will engage with partners to drive innovation in solutions. Responsibilities include developing business plans, ensuring customer satisfaction, and delivering tailored MSSP solutions. This position offers the opportunity to work within a dynamic team and impactful sector.

Qualifications

• Experience in Telco environments and Managed Services.
• Strong understanding of Software Defined concepts.
• Ability to enable innovation and market disruption.

Responsibilities

• Lead development of business plan maximizing revenues.
• Ensure high partner/customer satisfaction levels.
• Support account relationship development and growth.
• Develop profitable new accounts and opportunities.
• Achieve revenue targets with proactive plans.
• Maintain knowledge of clients' business and services.
• Develop tailored MSSP solutions for customers.
• Prepare and deliver sales presentations and proposals.

Skills

Strong technical expertise

Good communication skills

Telecom environments experience

Understanding of 4G/5G security concepts

Knowledge of private/public cloud technologies

Job description

Description

Systems Engineer MSSP (Levant)

Location Dubai UAE or Lebanon

The Systems Engineer for Telco MSP Solutions & MultiCloud Security is responsible for establishing relationships with Telco/MSP & Large Scale Enterprises on behalf of Fortinet as well as maintaining and growing business with install base partners/customers.
This role will provide presales support to the Account Management team for the breadth of Fortinet's capabilities with specific focus on Telco MSP (Managed Service Providers) & MultiCloud Security Solutions.

We would need the selected candidate to have a strong technical expertise and background covering competitive insights.

From an outside perspective this will look smooth and consistent to our partners/customers/prospects.

• Whilst security vendor experience is desirable for our high growth ambition the role candidate must possess the following skills/experience/qualities because they will be engaging with our future partner/prospects/customers and selling the future of SDDC and Telco/MSP concepts:
• Overall strong technical expertise with good communication skills
  • Qualified and expertise in Telco environments Software Defined concepts and Managed Services
  • Understanding of current and in future technologies such as: private clouds public clouds telco grade 4G/5G security concepts virtualization & microservices concepts
• Proof of value approach with integration & automation knowhow
  • Understand Innovation how to enable innovation (different approach for each partner/customer) and how this leads to differentiation and market disruption

Responsibilities/Accountabilities

• Lead the development of an effective portfolio business plan outlining the strategy for success and maximizing Telco MSP & MultiCloud Security revenues.
• Responsible for ensuring partner/customer satisfaction is maintained at the highest levels.
• Support the development of account plans that focus on client relationship development and account growth/retention within install base and net new customers/partners.
• Support in finding and developing profitable new accounts and business opportunities within a channel driven mentality.
• Support the Account Management team to achieve the revenue targets set out build proactive plans generating pipeline.
• Maintain close knowledge of the clients business and Fortinet's service portfolio to ensure alignment of appropriate up selling and cross selling of Fortinet solutions.
• Produce workable quarterly/annual business and activity plans for the region and/or market segment and develop profit improvement plans to justify the value of our solutions/services to our partners/customers.
• Ensure full communication of Fortinet's sales & marketing objectives to all partners/customers/accounts.
• Develop and maintain partner/customer relationships at multiple levels including problem solving and formulation of response to immediate and future partner/customer requirements.
• Build MSSP solutions tailored to MSP Customer requirements & regulatory agency guidelines.
• Works with third party advisory organizations and attends third party vendor meetings for possible Security Fabric integrations.
• Prepare and deliver sales proposals presentations RFP templates POC guides and channel training contexts.
• Analyze competitive solutions & provide competitive insight/positioning to regional MAMs