Supervisor Logistics

noon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading consumer commerce platform in Dubai is seeking a Supervisor, Logistics to oversee delivery operations across first, middle, and last mile. This role involves managing a team, ensuring operational standards, and driving performance through effective training and team coordination. Candidates must have a Bachelor's degree in Logistics or related field and a minimum of 3 years managing logistics operations. This position offers a challenging environment requiring adaptability and a resourceful mindset.

Qualifications

• Minimum 3 years’ experience in operations managing large teams in logistics, delivery, or fleet operations.
• Proven experience in 3PL/vendor management.
• Strong analytical skills with solid business acumen.

Responsibilities

• Oversee daily first-mile, middle-mile, and last-mile delivery operations.
• Supervise and manage a team of delivery associates and support staff.
• Monitor and drive performance across all delivery metrics.
• Train and upskill staff on delivery SOPs and safety.

Skills

Analytical skills

Interpersonal skills

Communication skills

Proficiency in MS Office

Project management

Education

Bachelor’s degree in Logistics, Supply Chain Management, or related field

Job description

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.

noon’s mission:

Every door, every day.

NUB :

Fugistics

What you'll do:

The Supervisor, Logistics is responsible for overseeing daily first-mile, middle-mile, and last-mile delivery operations, ensuring smooth execution, workforce productivity, and adherence to operational standards. The role requires strong on-ground presence, team coordination, and performance monitoring to ensure delivery excellence and compliance across the network.

Own day-to-day operational responsibilities across first, middle, and last-mile delivery activities, ensuring timely and efficient execution.

Supervise and manage a team of delivery associates, shift leaders, fleet coordinators, and support staff, driving accountability and operational discipline.

• Own end-to-end responsibilities of first, middle, and last-mile delivery operations.
• Manage a team of delivery associates, shift leaders, fleet coordinators, and support staff.
• Ensure delivery and fleet protocols are followed, including:
  • a) Vehicle readiness and maintenance checks
  • b) Route planning and optimization
  • c) Daily operational walk-throughs
  • d) Safety and security audits

• Monitor and drive performance across all delivery and fleet metrics, ensuring efficiency, compliance, and customer satisfaction.
• Ensure accurate and timely closure of payroll, attendance, and incentive-related activities.
• Conduct regular audits on delivery operations, fleet utilization, and service-level adherence.
• Manage roster planning, staff productivity, and performance, including conflict resolution where required.
• Oversee cash collection and reconciliation (if COD applies).
• Train and upskill staff on delivery SOPs, safety, customer handling, and operational systems.
• Proactively resolve operational bottlenecks and escal
• Analyze opportunities to enhance delivery efficiency, reduce delays, and improve customer experience.

What You’ll Need:

• Bachelor’s degree in Logistics, Supply Chain Management, or related field.
• Minimum 3 years’ experience in operations managing large teams in logistics, delivery, or fleet operations.
• Proven experience in 3PL/vendor management.
• Strong analytical skills with solid business acumen.
• Excellent interpersonal and communication skills, with ability to manage internal and external stakeholders.
• Ability to develop and manage project/program work plans with relevant stakeholders.
• Proficiency in MS Office with advanced knowledge of Excel and reporting.

Who will excel?

• We’re looking for people with high standards, who understand that hard work matters.
• You need to be relentlessly resourceful and operate with a deep bias for action.
• We need people with the courage to be fiercely original.
• noon is not for everyone; readiness to adapt, pivot, and learn is essential.

Is this you?