Sr. Specialist Subscription

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading delivery service provider in Dubai seeks a full-time role to analyze and optimize the subscription program for strategic growth. Responsibilities include developing business strategies, collaborating with various teams, and ensuring data analytics supports decision making. The ideal candidate has 3-4 years of relevant experience and is proficient in SQL, Tableau, and other analytical tools.

Qualifications

• Minimum 3-4 years of experience in food delivery, e-commerce, or management consulting.
• Strong acumen in financial statements and business impact analysis.
• Proficiency in relevant data analytics tools.

Responsibilities

• Develop and refine the subscription business strategy.
• Collaborate with cross-functional teams to execute strategies effectively.
• Utilize analytics to understand subscriber behavior and improve experience.

Skills

Analytical thinking

Financial analysis

Project management

Presentation skills

Interpersonal skills

Tools

BigQuery

SQL

Tableau

Looker

Google Sheets

Google Slides

Job description

Role Summary

Analyze and optimize the subscription program for strategic growth and value proposition enhancement. Define and track key metrics for sustainable growth while optimizing commercials across markets. Share market insights, implement innovative strategies and improve data visibility for decision-making. Provide actionable insights, support business planning and coordinate development with stakeholders.

Responsibilities

• Analyze and measure the growth of our subscription business with focus on financial performance/ P&L.
• Develop and refine the subscription business strategy and create business cases for pricing value proposition enhancement.
• Collaborate with internal stakeholders to align strategies with overall business objectives and customer needs.
• Work closely with product, marketing, finance and operations teams to execute subscription strategies effectively.
• Utilize data analytics and customer insights to understand subscriber behavior, preferences and satisfaction levels.
• Identify opportunities to enhance the subscriber experience.
• Establish key performance indicators (KPIs) and metrics to track the performance of subscription products and initiatives; monitor performance against targets and identify areas for improvement.
• Provide reliable and comprehensible data-backed assessment on the performance of initiatives and direction in terms of sustainable growth.
• Support the development of annual and long-term business plans for the subscription business segment.
• Provide insights and recommendations to senior management to support strategic decision-making.
• Work under fast-paced conditions with the ability to adapt to changing business requirements.

Experience

• Analytical and Strategic Background: Minimum 3-4 years of experience in food delivery, quick commerce, e-commerce or management consulting. Past experience in a subscription-focused business is a plus.
• Must have strong acumen in financial statements; P&L analysis, budgeting and business impact analysis.
• Technical Proficiency: Proficiency in BigQuery, SQL, Tableau and Looker is a must have. Knowledge of Google Suite especially Google Sheets and Google Slides is a must have.

Competencies

• Analytical Thinking and Problem-Solving: Strong track record of problem-solving including structuring problems, performing detailed analysis and translating data into actionable experience in performance management, financial analysis, business impact analysis and business planning.
• Advanced Presentation and Storytelling Skills: Exceptional ability to craft and deliver compelling presentations using data storytelling specifically tailored for senior executives using Google Slides.
• Project Management Skills: Strong capabilities in managing multiple projects simultaneously, ensuring accurate and timely inclusion of data in reports and adherence to PMO responsibilities.
• Interpersonal and Influence Skills: Excellent communication skills with the ability to build relationships and influence stakeholders at all levels, facilitating cross-functional collaboration.

Leadership and Accountability: Ability to guide less experienced colleagues, taking accountability for ongoing activities or project components within a broader strategic framework.

Remote Work

Remote Work: No

Employment Type

Employment Type: Full-time