Sr Business Manager Co-brand Cards Amazon MENA Payments

Amazon; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A leading digital payment solutions provider in Dubai is looking for a skilled Business Manager to join their Payments Team. This role focuses on driving card acquisition and customer engagement programs in the evolving MENA market. The ideal candidate will have at least 6 years of experience managing credit/debit card portfolios, strong data interpretation skills, and an MBA. This position offers a unique opportunity to innovate payment solutions and collaborate with various stakeholders to enhance customer experiences.

Qualifications

• 6 years of experience in managing credit/debit card portfolio and its acquisition/engagement programs.
• Experience in developing, negotiating, and executing business agreements.
• 6 years of professional or military experience.

Responsibilities

• Develop and drive card acquisition and engagement programs.
• Ensure program compliance and track program health.
• Conduct business reporting to internal and partner leaderships.

Skills

Data interpretation

Business recommendations

Advanced Excel

Business agreements

Education

MBA

Job description

As digital payments evolve in the Middle East (MENA) organizations are going through digital transformation and looking for simpler safer and affordable ways to process payments coupled with a change in consumer behavior in favor of paying for products and services online. Amazon Payments is at the forefront of innovation reimagining payments in the MENA region. At Amazon we have a long history of providing innovative solutions for our customers. We build trusted simple and affordable payment experiences for our customers and solve for challenges such as increasing electronic payment coverage increasing purchasing power at checkout mitigating transactional risks and offer payment insights.

We are seeking a senior and experienced Business Manager to join Payments Team in UAE. This is a crucial role which will be at forefront of both Internal leaderships/stakeholders and external ecosystems (banks schemes 3P Partnerships) to shape the growth and development of Cobranded Card in UAE. The role will drive the card acquisition customer engagement 3P partnerships program & health actionable customer insights and business reporting; in collaboration with external partners and internal stakeholders.

This role is based out of Dubai UAE.

Key Job Responsibilities

• Develop and drive the card acquisition and engagement programs.
• Uphold & innovate a strong longterm customer value proposition with the card partner and 3P partnerships.
• Drive balance adoption of the customer value proposition and strong affinity for rewards usage.
• Ensure program compliance.
• Customize and execute seasonal or purpose driven campaigns for special events or business objectives respectively.
• Collect customer feedback and insights and define actionable improvements.
• Track program health budget utilization and conduct business reporting to internal and partner leaderships.
• Define monthly/quarterly/yearly business plans.
• Periodic benchmarking of best practices and value propositions.
• Drive program success through effective collaboration with crossfunctional teams such as product marketing operations finance etc.

Qualifications

• MBA
• Experience interpreting data and making business recommendations
• Experience working in a fastmoving consumer business
• Knowledge of Excel at an advanced level
• Experience in developing negotiating and executing business agreements
• 6 years of experience in managing credit/debit card portfolio and its acquisition/engagement programs. Experienced in management of P&L budgets program performance and business reporting
• 6 years of professional or military experience
• Experience in managing credit/debit card product and business portfolio.

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Required Experience

Manager