Specialist – ATC Operations and Performance

The General Civil Aviation Authority; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A national civil aviation authority in the United Arab Emirates seeks an experienced professional to oversee air traffic control operations. Responsibilities include enhancing operational performance, ensuring regulatory compliance, and managing staff development. The ideal candidate holds a Bachelor's degree or has 5 years of relevant work experience. This role offers a unique opportunity to contribute to national aviation safety and efficiency.

Qualifications

• Experience in an operational air traffic control unit or a similar environment.

Responsibilities

• Ensure staff development and operational alignment with GCAA’s mission.
• Oversee coordination with national and international ATC units.
• Develop contingency plans and conduct risk assessments.
• Leverage data to evaluate operational performance and implement improvements.
• Lead quality control measures and ensure compliance with standards.

Education

Bachelor's degree or 5 years' work experience in operational air traffic control

Job description

Leadership

• Ensure staff development, talent management, and operational alignment with GCAA’s mission, responding effectively to crises and emergencies.
• Foster a culture of continuous improvement, providing guidance, performance feedback, and development opportunities.

ATC Operations

• Oversee the coordination with national and international ATC units, ensuring procedural compliance and optimal operational performance.
• Drive initiatives to enhance environmental sustainability, operational resilience and staff management, contributing to broader organizational goals.
• Evaluate operational data to provide insights and strategies that enhance the ATC operations ecosystem, ensuring smooth integration with all units.
• Monitor and assess operational performance, implement corrective actions, and drive continuous operational improvement.
• Participate in internal meetings, workgroups and strategic planning to enhance operational efficiency and response readiness.

Contingency Planning Development

• Develop, review, and update comprehensive contingency plans to ensure readiness for potential disruptions aligning them with the latest regulations and industry trends.

Regularly review and maintain Business Continuity (BCM) documentation.

• Conduct risk assessments to identify potential threats to ATC operations and develop strategies to mitigate these risks.
• Proactively monitor emerging risks and trends, adjusting contingency strategies to maintain operational resilience.

Quality and Standards

• Leverage data-driven insights to evaluate operational performance, identify trends, and implement strategies for continuous safety and efficiency improvements.
• Develop targeted improvement strategies to close performance gaps and enhance operational standards, ensuring continuous improvement.
• Design and implement competency programs for operational staff ensuring that training and development initiatives align with both regulatory requirements and evolving industry needs.

Safety Assessment

• Participate and provide technical and operational expertise in safety assessments of ATM systems prior to implementation.
• Report identified risks with possible mitigation.

Policies, Procedures & Processes

• Lead the development, review, and implementation of quality control measures and operational procedures, ensuring compliance with international and national standards.
• Ensure that all procedures, including Operational Instructions and Local Air Traffic Service Instructions, are continuously updated and communicated to support operational excellence.
• Continuously assess and refine existing procedures to ensure they meet evolving industry standards and promote operational excellence.
• Consult operational staff in any changes, updates and operational activities to provide feedback and improvements.

KNOWLEDGE AND EXPERIENCE

Bachelor's degree or 5 years' work experience within an operational air traffic control unit or a similar environment