Specialist Account Management

Checkout; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading FinTech company in Dubai is seeking an experienced Account Manager to nurture relationships with Enterprise merchants. The candidate will serve as a business advisor, crafting account development plans focused on revenue. Ideal applicants should have a solid understanding of e-commerce and payments technologies, along with at least 2 years of experience in the FinTech industry. This position encourages self-motivation within an entrepreneurial environment, offering the chance to significantly influence the company's growth.

Qualifications

• At least 2 years of experience in a PSP Acquirer or similar role.
• Experience in B2B Enterprise Account Management or Relationship Management in the FinTech industry.
• Ability to balance multiple opportunities and adapt to changing requirements.

Responsibilities

• Craft merchant-specific account development plans focusing on revenue generation.
• Build and maintain relationships with merchants through consistent communication.
• Analyze merchant performance and provide recommendations to improve payment flow.

Skills

Knowledge of e-commerce and payments technologies

Project management skills

Customer relationship management

Consultative sales abilities

Job description

Checkout is actively looking for a strategic‑thinking, resourceful and highly driven Account Manager to nurture and maintain long‑term relationships with our Enterprise merchants. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion.

You will be the business advisor and main point of contact to a merchant post integration process. You will act as the voice of our product and ambassador of our brand, acting as a trusted advisor and strategic partner to our merchants. Key for success here will be the ability to apply your business savvy knowledge and the required gravitas to effectively communicate and influence at all levels to achieve win‑win scenarios and promote the value proposition.

The ideal candidate is an independent hardworking individual able to stand out in an entrepreneurial environment and excel through self‑motivation and personal drive. If you are eager to join a growing fast‑paced startup company and contribute to crafting its future, this is the role for you to make a difference.

What you’ll be doing:

• Crafting merchant‑specific account development plans focusing on revenue generation
• Building high‑touch consultative and positive relationships with our merchants through regular and open communications
• Delivering expertise, education and guidance to merchants as they craft and complete a comprehensive global payments strategy
• Analyzing merchants’ performance and providing recommendations to improve the payment flow/revenue
• Focusing on exceeding strategic and financial targets of our merchants by analyzing active payment products transaction volumes and service levels
• Understanding the intricacies of our products, services and partner networks thoroughly to leverage as needed to meet our merchants’ needs
• Collaborating with various teams across the company (e.g. Sales, Integration, Support, Legal, Engineering) to ensure an outstanding merchant experience

Qualifications:

• Good knowledge of today’s major e‑commerce and payments technologies players and future trends
• 2 years of experience working in a PSP Acquirer or similar
• Experience in a B2B Enterprise Account Management and/or Relationship Management role in the FinTech and/or Payments industry
• A strategic problem solver with excellent project management skills
• Customer‑driven and able to establish robust relationships with assigned customer base
• Multifaceted approach adapting to changing requirements with the ability to balance multiple opportunities
• Proven consultative sales abilities and proven ability to work well in a fast‑paced environment collaborating across multiple departments and influencing all levels within an external organization

Additional Information:

Apply without meeting all requirements statement

If you don’t meet all the requirements but think you might still be right for the role, please apply anyway. We’re always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team, wherever you come from, however you identify and whichever payment method you use.

Our clients come from all over the world and so do we. Hiring hardworking people and giving them a community to thrive in is critical to our success.

When you join our team we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application or tell your recruiter directly if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout via

• Our Culture video
• Careers page
• LinkedIn Life pages
• Instagram Work

Employment Type

Fulltime