Spa Operations Lead: Guest Experience & Budget

Marriott Hotels Resorts; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Sharjah is seeking a Spa & Recreation Manager responsible for supervising spa operations and ensuring guest satisfaction. The ideal candidate should have a high school diploma and at least 2 years of experience in guest services. Key activities include managing budgets, training employees, and enhancing customer service. This role offers a dynamic environment in a renowned hotel setting.

Qualifications

• 2 years experience in spa guest services or related professional area.

Responsibilities

• Supervising and coordinating activities of employees delivering spa services.
• Ensuring guest and employee satisfaction and achieving operational budget.
• Handling guest problems and complaints to improve service performance.

Skills

Customer service

Budget management

Employee training

Problem-solving

Education

High school diploma or GED

Job description

A leading hospitality company in Sharjah is seeking a Spa & Recreation Manager responsible for supervising spa operations and ensuring guest satisfaction. The ideal candidate should have a high school diploma and at least 2 years of experience in guest services. Key activities include managing budgets, training employees, and enhancing customer service. This role offers a dynamic environment in a renowned hotel setting.