Spa Guest Services Exec — Luxury Resort Experience

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality management company in the UAE is looking for a Guest Services Executive to join its renowned spa team. The successful candidate will provide exceptional service to guests, promote spa services, and manage bookings. Ideal candidates should possess strong communication skills and a commitment to customer satisfaction. This role offers a supportive environment with excellent benefits, including competitive tax-free salary and opportunities for professional growth.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food, beverage, and hotel stays worldwide

Company-provided shared accommodation

Comprehensive healthcare and life insurance coverage

Paid annual leave and flight from your home country

Performance-based incentives

Qualifications

• Ability to lift and move heavy luggage and stand for long periods of time.
• Reliable, Honest and Sincere showing high level of energy.

Responsibilities

• Deliver a unique and outstanding experience to all guests.
• Welcome and orient guests with efficient and effective service.
• Guide and upsell spa services and products.

Skills

Strong communication and interpersonal skills

Strong customer service orientation

Team Player with accuracy and attention to detail

Education

Higher Secondary School certificate or Country specific certification

Job description

A leading hospitality management company in the UAE is looking for a Guest Services Executive to join its renowned spa team. The successful candidate will provide exceptional service to guests, promote spa services, and manage bookings. Ideal candidates should possess strong communication skills and a commitment to customer satisfaction. This role offers a supportive environment with excellent benefits, including competitive tax-free salary and opportunities for professional growth.