Social Media Response Management Executive Arabic fluency required exp in community management [...]

Virtua Advanced Solution; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading digital solutions provider in Dubai seeks a Social Media Manager to manage client social media pages and enhance their public image. The ideal candidate should possess a Bachelor's degree in a related field and have 12 years of experience in a similar post. Fluency in English and Arabic is essential. The role involves actively engaging with users, ensuring efficient communication, and achieving key performance indicators. This is a full-time position with no remote work options.

Qualifications

• 12 years experience in a similar post.
• Fluent in English and Arabic (reading, writing, and speaking).
• Excellent interpersonal and communication skills.

Responsibilities

• Manage clients' social media pages and engage with users.
• Enhance clients' public image through social media.
• Ensure efficient communication between client and customers.
• Monitor and engage based on client needs.
• Achieve agreed KPIs with clients.
• Act as a subject matter expert on social media platforms.

Skills

Fluent in English and Arabic

Excellent interpersonal skills

Communication skills

Problem solving

Conflict handling

Computer literacy (MS Office)

Education

Bachelors degree in mass communication, public relations, journalism, or relevant field

Job description

Qualifications Required:

• Bachelors degree in mass communication public relations journalism or any relevant field.
• 12 years experience in similar post.
• Fluent in English and Arabic (reading writing and speaking);
• Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools)

Key Responsibilities:

• Actively manage clients social media pages including responding to fans, moderating pages and proactively engaging with users.
• Actively work on enhancing clients public image through its social media platforms.
• Act as a focal point to ensure communication between the client and their customers are managed efficiently.
• Perform other activities based on clients needs and requirements like listening monitoring or proactive engagement.
• Make sure the KPIs agreed with the client are achieved.
• Serve as a subject matter expert on the use of social media platforms.
• Responsible for achieving high quality results with only general supervision.
• Effectively communicate the companys mission.
• Perform other jobrelated duties as assigned by direct manager.

Remote Work : No

Employment Type : Fulltime