Social Media Engagement Lead — Client Relations

Virtua Advanced Solution; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading digital solutions provider in Dubai seeks a Social Media Manager to manage client social media pages and enhance their public image. The ideal candidate should possess a Bachelor's degree in a related field and have 12 years of experience in a similar post. Fluency in English and Arabic is essential. The role involves actively engaging with users, ensuring efficient communication, and achieving key performance indicators. This is a full-time position with no remote work options.

Qualifications

• 12 years experience in a similar post.
• Fluent in English and Arabic (reading, writing, and speaking).
• Excellent interpersonal and communication skills.

Responsibilities

• Manage clients' social media pages and engage with users.
• Enhance clients' public image through social media.
• Ensure efficient communication between client and customers.
• Monitor and engage based on client needs.
• Achieve agreed KPIs with clients.
• Act as a subject matter expert on social media platforms.

Skills

Fluent in English and Arabic

Excellent interpersonal skills

Communication skills

Problem solving

Conflict handling

Computer literacy (MS Office)

Education

Bachelors degree in mass communication, public relations, journalism, or relevant field

Job description

A leading digital solutions provider in Dubai seeks a Social Media Manager to manage client social media pages and enhance their public image. The ideal candidate should possess a Bachelor's degree in a related field and have 12 years of experience in a similar post. Fluency in English and Arabic is essential. The role involves actively engaging with users, ensuring efficient communication, and achieving key performance indicators. This is a full-time position with no remote work options.