Siebel CRM Business Analyst — Agile and Campaign Insight

Virtusa; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider in Dubai is seeking an experienced Business Analyst to document and analyze business processes and requirements. The ideal candidate will collaborate with users and technical teams, conducting testing and providing ongoing support. Proven experience in Siebel CRM and strong analytical skills are essential. This role offers opportunities to work with marketing and development teams to leverage CRM strategies and enhance user experience.

Qualifications

• Proven experience in functional design and business change.
• Strong background in business analysis and/or system analysis.
• Prior experience in Siebel CRM projects preferred.

Responsibilities

• Document and analyze user business processes and requirements.
• Conduct testing of new or modified systems.
• Serve as communication link between user and technical group.

Skills

Business Analyst

Siebel CRM

Agile

Job description

A leading technology solutions provider in Dubai is seeking an experienced Business Analyst to document and analyze business processes and requirements. The ideal candidate will collaborate with users and technical teams, conducting testing and providing ongoing support. Proven experience in Siebel CRM and strong analytical skills are essential. This role offers opportunities to work with marketing and development teams to leverage CRM strategies and enhance user experience.