Shopping Experience Associate & Cashier

Al-Futtaim; Abu Dhabi Emirate; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading retail group in the UAE is looking for a Shopping Experience Representative to enhance customer satisfaction at the Info desk. The role involves accurate cash handling, providing efficient shopping services, and addressing customer inquiries with professionalism. Candidates should have a high school education, 2 years of customer service experience, and excellent communication skills. This position promises a dynamic work environment supportive of personal growth and customer engagement.

Qualifications

• 2 years of experience in a similar customer service role.
• Proficiency in English, with knowledge of Arabic preferred.
• Excellent communication, interpersonal, and problem-solving skills.

Responsibilities

• Ensure friendly and professional customer interactions at the Info desk.
• Accurate cash handling and seamless shopping experience.
• Resolve complaints promptly and courteously.
• Enhance customer satisfaction by handling returns and exchanges efficiently.

Skills

Excellent communication and interpersonal skills

Strong problem-solving abilities

Proactive customer service and focus

Ability to manage and organize tasks efficiently

Education

High School education

Job description

A leading retail group in the UAE is looking for a Shopping Experience Representative to enhance customer satisfaction at the Info desk. The role involves accurate cash handling, providing efficient shopping services, and addressing customer inquiries with professionalism. Candidates should have a high school education, 2 years of customer service experience, and excellent communication skills. This position promises a dynamic work environment supportive of personal growth and customer engagement.