Shop Manager: Lead Retail Growth & Guest Experience

Azadea Group; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A retail management company is seeking a Shop Manager for Al Zahia Mall. The ideal candidate will lead store operations to maximize sales and maintain high standards of customer service. Responsibilities include managing inventory, analyzing sales performance, training team members, and ensuring compliance with brand standards. Applicants should possess a Bachelor’s degree and have at least 3 years of managerial experience in retail, alongside proficiency in English and MS Office.

Qualifications

• 3 years of experience in a managerial role.
• Previous experience in retail is a major plus.
• Proficiency in MS Office skills.
• Developing and motivating others at level 4.

Responsibilities

• Lead and manage store operations to maximize sales.
• Greet customers and provide assistance.
• Ensure efficient receiving process and inventory management.
• Prepare staff schedule and communicate sales plans.
• Recruit, train, and evaluate team members.
• Log/update commercial and operational information.
• Manage allocated budget and report expenses.
• Oversee shop's image and maintenance.

Skills

Customer service

Sales analysis

Team motivation

Inventory management

English fluency

Education

Bachelor’s Degree

Tools

MS Office

Job description

A retail management company is seeking a Shop Manager for Al Zahia Mall. The ideal candidate will lead store operations to maximize sales and maintain high standards of customer service. Responsibilities include managing inventory, analyzing sales performance, training team members, and ensuring compliance with brand standards. Applicants should possess a Bachelor’s degree and have at least 3 years of managerial experience in retail, alongside proficiency in English and MS Office.