Service Engineer (Weighing Machine)

Black & Grey HR; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

A leading company in the jewelry machinery industry is looking for a Service Engineer specialized in digital weighing scales. The candidate will handle installations, maintenance, and troubleshooting while promoting Annual Maintenance Contracts. Key qualifications include a technical diploma/degree, hands-on experience, and strong customer service skills. This field-based role offers competitive compensation and opportunities for professional growth.

Benefits

Competitive salary with performance-based incentives

Training on industry-leading equipment brands

Professional development opportunities

Qualifications

• 4-5 years of hands-on experience in servicing digital weighing machines, preferably in the jewelry sector.
• Customer-centric with strong travel willingness and fieldwork capability.

Responsibilities

• Install and maintain digital weighing scale machines at client locations.
• Promote AMC services and generate leads during visits.
• Conduct scheduled maintenance and provide emergency support.

Skills

Technical understanding of precision instruments

Calibration techniques

Communication skills in English

Communication skills in Hindi

Problem-solving abilities

Sales orientation

Education

Diploma or Degree in Electronics

Diploma or Degree in Instrumentation

Diploma or Degree in Mechatronics

Job description

Black & Grey HR is hiring a Service Engineer (Weighing Scale) for a reputed client specializing in high-precision machinery for the jewelry manufacturing industry. The role involves installing, maintaining, and troubleshooting digital weighing scale machines at client sites, along with promoting Annual Maintenance Contracts (AMCs). This is a field-based role requiring technical expertise and strong customer service skills.Responsibilities:- Install and calibrate new digital weighing scale machines at client locations.- Conduct scheduled maintenance, troubleshoot breakdowns, and provide emergency support.- Diagnose and resolve technical faults with precision and efficiency.- Maintain accurate service records and documentation for all client visits.- Promote AMC services and generate leads during on-site visits.- Follow up on AMC renewals and convert potential leads into new contracts.- Deliver product demonstrations and end-user training sessions.- Maintain excellent relationships with clients and provide timely resolution of issues.- Coordinate with internal teams for spare parts, technical support, and escalations.- Adhere to all SOPs and safety protocols during service activities.Requirements- Diploma or Degree in Electronics, Instrumentation, Mechatronics, or a related field.- 4-5 years of hands-on experience in servicing digital weighing machines - experience in the jewelry sector is highly preferred.- Strong technical understanding of precision instruments and calibration techniques.- Excellent communication skills in English and Hindi.- Customer-centric attitude with problem-solving abilities and sales orientation.- Willingness to travel to client sites and work in the field.Benefits- Competitive salary with performance-based incentives.- Training and exposure to industry-leading equipment brands.- Opportunities for professional development and growth in a dynamic work environment.If you are a technically skilled professional with a passion for precision and customer service, apply now to join a market leader in the jewelry machinery industry!

Skills

- Diploma or Degree in Electronics, Instrumentation, Mechatronics, or a related field.

- 4-5 years of hands-on experience in servicing digital weighing machines - experience in the jewelry sector is highly preferred.

- Strong technical understanding of precision instruments and calibration techniques.

- Excellent communication skills in English and Hindi.

- Customer-centric attitude with problem-solving abilities and sales orientation.

- Willingness to travel to client sites and work in the field.