Service Engineer Security Systems

Johnson Controls; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading security systems company in Dubai is seeking a Service Engineer responsible for the installation, servicing, and maintenance of Security Systems. The ideal candidate will have over 5 years of experience in the field, demonstrating expertise in Access Control, CCTV, and related systems. This role requires a Bachelor's Degree in Electrical or Electronic Engineering and strong communication skills. Join our dynamic team and contribute to innovative security solutions.

Qualifications

• Minimum 5 years experience in Security Systems servicing.
• Ability to produce high-quality documents for clients.
• Understanding of contractual obligations and official communications.

Responsibilities

• Conduct site surveys and prepare dilapidation reports.
• Deliver Inspection, Testing, and Maintenance of Security Systems.
• Execute projects focusing on quality and safety compliance.

Skills

5+ years of experience in servicing and maintenance

Expertise in Access Control and CCTV systems

Proficient in reading blueprints and diagrams

Excellent communication skills

Education

Bachelor's Degree or Diploma in Electrical/Electronic Engineering

Job description

What you will do

Service Engineer will report directly to the Senior Project Manager and work from our Dubai office. As a vital member of the Security Systems Aftermarket team you will be responsible for the installation servicing repairing and performing preventative maintenance on Security Systems. Youll collaborate with the Service & Maintenance team in the design and execution of projects providing a dynamic environment to grow your technical and project management skills.

How you will do it

Utilizing your strong technical knowledge of Security Systems you will conduct site surveys and prepare comprehensive dilapidation reports inspecting all security components while recommending system enhancements upgrades and replacements as needed. Your key responsibilities include:

• Delivering efficient and cost-effective Inspection Testing and Maintenance of Security Systems (CCTV Access Control ANPR Facial Recognition Intercom Barriers) as per service agreements.
• Planning coordinating and supervising daily activities and resources outlined in the contract agreement.
• Working closely with head office support departments to obtain timely assistance.
• Providing technical advice and assistance based on field observations and maintenance needs.
• Implementing consistent work methods and procedures while suggesting improvements.
• Advising on the availability of materials and tools necessary for smooth execution of activities.
• Preparing and reviewing performance reports including Preliminary Failure and Root Cause Analysis while monitoring PM program effectiveness and recommending necessary changes.
• Executing projects with a strong focus on quality health safety and environmental standards liaising with the Company Quality & HSE manager on all aspects of quality and safety.
• Ensuring that work progresses as planned and complies with relevant legislation and regulations.
• Submitting reports according to the agreed scope of services for planned and completed work.

What we look for

Required:

• Bachelors Degree or Diploma in Electrical/Electronic Engineering or equivalent.
• Minimum of 5 years of experience in servicing maintenance and troubleshooting various Security Systems.
• Experience in handling reports and communications concisely.
• Expertise in servicing and maintaining Access Control CCTV Intercom Gate Barriers Intrusion Systems etc.
• Proficient in reading and interpreting blueprints diagrams submittals and specifications related to installation activities.
• Demonstrated ability to produce high-quality professional documents for clients and internal use.
• Understanding of contractual documents/obligations and preparation of official communications with clients/vendors.
• Excellent client-facing and internal communication skills.