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A leading hotel chain in Dubai seeks a Guest Service Expert to provide exemplary service to guests. Responsibilities include setting tables, interacting with the kitchen, and ensuring a memorable experience. Candidates should possess a high school diploma and demonstrate strong customer service skills. This role requires physical mobility, the ability to manage menu items, and adherence to safety standards. Join a diverse workforce that values inclusivity and teamwork.
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in there are a few things that are critical to success: creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit or walk for an extended time; moving over sloping, uneven or slippery surfaces) managing the menu (read and visually verify information) and taking a hands‑on approach to work (move, lift, carry, push, pull and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees including bending, twisting, pulling and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer that believes in hiring a diverse workforce and sustaining an inclusive people‑first culture. We are committed to nondiscrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law.
Senior IC