Senior Technical Product Manager

Mondia Group; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A digital technology company in the United Arab Emirates is seeking a Senior Technical Product Manager to manage products delivering seamless payment experiences. This role includes integration of payment solutions, collaboration with external partners, and project management oversight. Ideal candidates will possess a Bachelor's degree in a relevant field and have at least 5 years of project management experience, especially in complex systems.

Qualifications

• Bachelor’s degree in a relevant field (e.g., Computer Science, information technology).
• 5 years of equivalent project management experience managing complex systems.

Responsibilities

• Collaborate with payment gateway providers and external partners.
• Manage integration of multiple payment gateways into systems.
• Coordinate cross-functional efforts with stakeholders.
• Explore and implement new payment methods and technologies.
• Oversee high-quality project delivery.
• Consult on optimizing payment solutions with developers.

Job description

WHAT WE DO

Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in, we use our knowledge to identify solutions that boost businesses and shift user experiences.

WHY WE’RE DIFFERENT

What makes us a leader in our industry, and different from other international digital tech companies, is our ability to tailor or custom create our offering to solve business challenges.

WHERE YOU FIT IN

We aim to build an inspiring organization with an engaged and high performing culture. We believe in possibilities. We connect to the future. Think unlimited digital potential, global reach, limitless content, unreal experiences, real connections… now imagine the direct impact you could have in this landscape. If you are eager to work in an inspiring, dynamic environment and collaborate with like-minded people, we want to hear from you!

Job Purpose

As a Senior Technical Product Manager, you will be responsible for managing and owning products and services that deliver a seamless and compliant payment experience for customers across multiple regions. You will serve as a key technical contact for integration projects, conducting thorough scoping and analysis of new initiatives and changes from a technical standpoint. You will assess the compatibility of proposed solutions with existing systems and provide expert recommendations for necessary adjustments. You will also collaborate with cross-functional teams to drive product development and maintain alignment with organizational goals.

Responsibilities

• Collaborate Effectively with payment gateway providers and external partners to build and maintain strong, strategic relationships.
• Manage and Drive the integration of multiple payment gateways into our systems, ensuring they meet compatibility, security, and performance standards.
• Coordinate Cross-Functional Efforts with Account Managers, Finance, TAM, and Engineering teams to deliver seamless merchant experiences and foster continuous improvement.
• Work Closely with External Partners to explore and implement new payment methods, technologies, and features.
• Utilize Project Management and Technical Consulting Skills to oversee high-quality project delivery, ensuring the technical integrity of all merchant integrations.
• Provide Expert Consultation on optimizing payment solutions, including checkout experiences, authentication, and platform onboarding, working alongside Developers and TAM.
• Serve as a Key Knowledge Holder on the Mondia platform, APIs, and best practices for integration.
• Specify Detailed Requirements for the core platform, including defining and aligning the organization around payment standards and API implementations.
• Draft and Clarify User Stories to ensure cross-functional product teams clearly understand them.
• Ensure Product Requirements Gathering and Prioritization to align with company goals.
• Support Product Development Execution with Product Team members, including Product Design, Technology, and Data Science.
• Participate Actively in UATs, ensuring product quality and adherence to specifications.

Technical Competencies/Skills

Deep understanding of alternative payment methods and mobile carrier billing space, with prior experience working on such products. Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDK’s, etc.), and desire to improve technical acumen. Able to work with APIs both REST and SOAP, fire a requests and see the result. Strong knowledge of API authentication methods, including Basic Auth, OAuth 2.0, JWT, and other types. Do not hesitate to write small Java code snippets to better understand how the new integration should function during the scoping process, utilizing resources like Google and ChatGPT for support. Strong ability to translate technical jargon into clear business benefit. Capable of working with Figma and similar tools to create mockups when needed.

Education

Bachelor’s degree in a relevant field (e.g., Computer Science, information technology)

Experience

5 years of equivalent project management experience managing complex