Senior Spa Therapist & Team Lead - Luxury Hotel

Hilton; Ras al-Khaimah; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading hospitality company in Ras Al Khaimah seeks a Head Therapist for its luxury spa at Waldorf Astoria. This role involves managing the spa team, delivering treatments, and ensuring customer satisfaction. The ideal candidate will have experience in a similar role, relevant qualifications, and strong communication skills. This full-time position demands a commitment to high customer service standards and team collaboration.

Qualifications

• Experience in a similar role in a luxury or 5-star Hotel.
• Relevant qualifications for the role.
• Excellent grooming standards.

Responsibilities

• Manage and carry out procedures, have current knowledge of treatments.
• Ensure client experience is proficient including booking payments.
• Interact and communicate effectively with leisure members and guests.
• Monitor stock levels of professional products and report needs.

Skills

Experience in a similar role in a luxury or 5-star Hotel

Excellent communication skills

Positive attitude

Ability to work on your own or in teams

Committed to delivering a high level of customer service

Education

Relevant qualifications for the role

Job description

A leading hospitality company in Ras Al Khaimah seeks a Head Therapist for its luxury spa at Waldorf Astoria. This role involves managing the spa team, delivering treatments, and ensuring customer satisfaction. The ideal candidate will have experience in a similar role, relevant qualifications, and strong communication skills. This full-time position demands a commitment to high customer service standards and team collaboration.