Senior Rebuild Strategy Consultant

Caterpillar; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading manufacturing company is looking for a Product Support professional to enhance rebuild strategies for dealers. The candidate will assess and optimize dealer operations, provide analytics, and drive customer satisfaction initiatives. Strong knowledge of repair processes and excellent communication skills are essential. This role requires about 50% business travel and offers a comprehensive benefits package, including a variable bonus.

Benefits

Total rewards package

Health and wellness benefits

Variable bonus potential

Qualifications

• Consultative approach for Rebuild processes and strategies.
• Assess and lead Dealer Rebuild operations.
• Strong customer relationship management.

Responsibilities

• Support dealers in CI rebuild strategies.
• Improve Dealer Rebuild operations and recommend solutions.
• Lead initiatives for identifying new opportunities in CI Rebuild.

Skills

Deep Knowledge on Repair Options and Rebuild process and business

Deep understanding of Dealer Rebuild operations

Data analytic skills

Customer Focus

Service Excellence

Effective Communications

Influencing

Problem Solving

Relationship Management

Strategic Thinking

Job description

A leading manufacturing company is looking for a Product Support professional to enhance rebuild strategies for dealers. The candidate will assess and optimize dealer operations, provide analytics, and drive customer satisfaction initiatives. Strong knowledge of repair processes and excellent communication skills are essential. This role requires about 50% business travel and offers a comprehensive benefits package, including a variable bonus.