Senior Product and Technical Service Technician

Carrier; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading provider of HVAC solutions seeks an experienced technician in Abu Dhabi to inspect and maintain air-conditioning systems. The role demands 3-5 years of industry experience, a diploma in Air-Conditioning & Refrigeration, and strong communication skills. Responsibilities include diagnosing faults, ensuring customer satisfaction, and maintaining safety standards. The company fosters innovation and collaboration, making it an ideal workplace for skilled individuals looking to make a difference.

Qualifications

• 3–5 years of working experience in the HVAC field.
• Good English speaking, writing, reading, and listening skills.
• Ability to understand and follow both oral and written directions.

Responsibilities

• Inspect air-conditioning units for efficient operation.
• Diagnose mechanical faults and make recommendations.
• Attend and complete assigned tasks within the allocated time.

Skills

HVAC industry experience

Communication skills

Team player

Problem-solving skills

Education

Diploma in Air-Conditioning & Refrigeration

Tools

HVAC tools

Basic computer skills

Job description

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented modern air conditioning, and our team of pioneers continues to advance technologies that transform how we live, work, and move.

We offer industry-leading services and sustainable solutions designed to create healthier homes, buildings, and environments while reducing environmental impact. At Carrier, diversity and inclusion are the drivers of innovation and growth — and our exceptional people put the customer at the center of everything we do.

Qualifications

• Diploma (or equivalent) in Air-Conditioning & Refrigeration Field

• 3 – 5 years of working experience in the HVAC industry / field / VRF system

• A valid driving license is a plus

Knowledge of

• Principles and practices of HVAC equipment’s maintenance and repair inline with industry practices & manufacturer’s guidelines

• Hazar & Safety practices and procedures used in installing, repairing & maintaining HVAC equipment and MSDS sheets.

• Overall understanding & practices of tools utilization & management

• Preparation & filling of inspection reports / Technical reports

• Overall understanding & complying with quality management practices as per company standards & any other applicable quality standards

• Good English knowledge in terms of speaking, writing, reading & listening

• Communication & inter-personal skills, team player & customer oriented

• Basic understanding & knowledge in Metal sheets, electrical, carpentry & Building Automation controls

Key Accountabilities / Responsibilities

• Follow standard processes to accomplish tasks (Understand & follow oral and written directions)

• Essential Task Description: (daily tasks and duties) including daily timesheet

• Attend & complete assigned tasks within assigned time to the best ability and ensure quality services & customer satisfaction. Leave site clean & neat

• Keep customer informed with the task nature & progress upon site arrival & prior leaving work site. Share outstanding issues & suggested enhancements / recommendations

• Fill up Job Completion Certificate / Job Card / EH&S site surveys

• Inspect air-conditioning units to ensure efficient operation & diagnose mechanical and electrical malfunctions and make recommendations

• Make estimates of labor hours & materials required

• Possess basic knowledge of computers and cell phone apps

• Repair and replace damaged parts

• Work independently in the absence of supervision

• Adjust and maintain internal electrical and electronic control systems; cleans coils, blowers, checks motors, and belt tensions

• Installation inspection and commissioning and troubleshooting of VRF system

• Recognize safety hazards commonly found in HVAC operations, and identify and implement appropriate controls to ensure safe work

• Identify situations that require escalation or elevation to Supervisor or Manager for guidance or need to request additional support

• Performs additional duties and responsibilities as required

• Recognize and identify potential risks and hazards associated with performing all work-related duties safely

• Attend regular (EH&S / Technical) Trainings & meetings

Minimum Product Knowledge

• DX & Airside Equipment

• VRF

• Chillers knowledge

Our Commitment to You

At Carrier, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a workplace that attracts, develops, and retains the best talent, fosters collaboration, and drives innovation to serve our customers better.

We are guided by our values of Respect, Integrity, Inclusion, Innovation, and Excellence, and we are excited for you to join us and make a difference.