Senior Manager I

The Cheesecake Factory; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading restaurant chain in the United Arab Emirates is seeking a Senior Manager to oversee operations. This role involves providing exceptional customer service, directing culinary operations, and achieving sales goals. Candidates should have a university degree, at least 5 years of management experience in fast-paced restaurants, and strong financial skills. The position offers a chance to develop leadership skills and drive operational excellence.

Qualifications

• 5 years' experience as general manager in a fast-paced restaurant.
• Experience in P&L and inventory management.

Responsibilities

• Provide leadership for excellent customer service.
• Direct the culinary department.
• Achieve sales objectives.

Skills

Leadership

Customer service

Financial skills

Computer literacy

English proficiency

Education

University degree or equivalent experience

Job description

The Role

Upon completing the company's Manager In-Training Program, the Senior Managers for The Cheesecake Factory take turns in accomplishing three distinct roles in running the operation for the company: providing leadership for excellent customer service, directing the culinary department of the restaurant, and achieving the sales objectives of the company.

Senior Managers also direct operational excellence, hire and train quality employees, and achieve the overall objectives of the restaurant in building sales and providing the highest quality of customer service in the industry.

You will need to master all the key aspects of operating the business, which will also comprise part of your career development.

Qualifications & Requirements

• A university degree in an appropriate field, or equivalent experience.
• At least 5 years' retail experience as general manager of a fast‑paced restaurant.
• Financial skills, P&L and inventory management experience.
• Computer literacy.
• Excellent English skills (both written and spoken).