Senior Manager Acquirer Controls Assessment

ResourceTree Global Services Pvt Ltd; Dubai; Hybrid; AED 300,000 - 400,000; Full time

Job summary

A global services company is seeking a Senior Manager for Acquirer Controls Assessment in Dubai. This role involves underwriting regional Acquirers, assessing their controls for managing high-risk merchant activities, and requires 8+ years of relevant experience. The candidate must possess strong analytical skills and be willing to travel up to 50%. Engage with internal teams and clients to ensure effective risk management and program compliance. Hybrid work mode is offered.

Qualifications

• 8+ years work experience in underwriting and client facing roles.
• Strong analytical thinking and skills with minimum 4 years experience.
• Agree to 50% travel time to meet Clients.

Responsibilities

• Support underwriting of regional Acquirers.
• Assess effectiveness of controls Acquirers have to manage merchants.
• Conduct on site control assessment and coordinate Audits.

Skills

Analytical thinking

Client management

Stakeholder management

Problem solving

Education

Bachelor's degree

Advanced degree (e.g., Masters/MBA/JD/MD)

Job description

Role: Senior Manager Acquirer Controls Assessment

Location: Dubai

Experience: 9 – 15 years

Work mode: Hybrid | Client facing | Travel

Job Description: Risk Controls Assessment

The person in this role will support the underwriting of the regional Acquirers as defined in the (Client) Acceptance Risk Standards. The objective of these processes is to assess the effectiveness of controls Acquirers have in place to onboard and manage merchants that are active across defined, high risk merchant activities. This person will contribute to creating an “underwriting” new Acquirer application and periodically review existing Acquirers as defined by the (Client) program. The person will ensure related policies, procedures, and controls are executed consistently across the region as well as by internal and external stakeholders.

Essential Functions

Perform underwriting / assessment of the effectiveness of controls Acquirers/Third Party Agents have in place to onboard and manage merchants covered under (Client) programs: Integrity Risk Program (VIRP), Acquiring Monitoring Program (VAMP), Fraud, Scams, Credit, Enumeration risk management, Data security, PCI DSS compliance.

Such underwriting may include any of the following: review of Self-Assessment Questionnaires, of Acquirer Policies, Procedures and sample Merchant Files, various external diligence information, payment fraud performance, etc.

• Perform periodic risk based assessment of Acquirers covered, with ongoing monitoring
• Handle Acquirers & Third Party Agents control assessment of the more complex clients, such as clients that operate across various regions and/or across various merchant activities in scope of the Program
• Conduct on site Acquirers & Third Party Agents control assessment, or coordinate Audits through 3rd parties
• Engage with Merchant Sales and Acceptance (MSA) and Account Executives to share intelligence, assess mitigating actions, and ensure clear accountability across functions and/or individuals to drive a consistent and timely remediation approach
• Working closely with the (Client) Acceptance Risk Standards regionals teams to perform periodic industry reviews of high risk activities, and recommend program changes to ensure continuous program effectiveness

Qualifications

• 8 or more years of work experience in underwriting and client facing roles with a bachelor’s degree or at least 5 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD);
• Strong analytical thinking and skills with minimum experience of 4 years
• Agree to 50% travel time to meet the Clients

Skills

Preferred qualifications

• 9 or more years of experience with a bachelor’s degree
• Strong (Client) or Payments industry experience, with focus on Acquirer risk management (including merchant underwriting) and/or financial industry experience with focus on client underwriting
• Self starter who can communicate with a deep understanding of the company needs and enable people to move forward through complexity
• Relationship/Client management experience
• Knowledge or experience in audit or underwriting
• Stakeholder management (internal and external)
• Proven ability to implement strategic initiatives, processes and operational decisions
• A clear record of strategic thinking, sound judgment and superior problem solving in the area of trust and security