Senior IAM & PAM Engineer

Help AG; Abu Dhabi; Hybrid; AED 330,000 - 441,000; Full time

Job summary

A leading cybersecurity firm in the United Arab Emirates is seeking a Senior IAM & PAM Engineer to strengthen identity governance and privileged access security across enterprise environments. The role involves designing and optimizing IAM and PAM solutions using SailPoint and CyberArk. Key responsibilities include implementing identity workflows, maintaining PAM vaults, and addressing IAM operational issues. Ideal candidates will have strong analytical skills and experience with compliance requirements. This position offers a flexible/hybrid working environment and attractive benefits.

Benefits

Health insurance

Career progression opportunities

Employee engagement activities

Excellent learning opportunities

Annual flight tickets

Inclusive working environment

Flexible working arrangements

Qualifications

• Bachelor's degree in computer science or information technology required.
• Certifications in CyberArk or SailPoint preferred.
• Experience with IAM or PAM platforms essential.
• Strong analytical and troubleshooting abilities.

Responsibilities

• Act as SME for IAM/PAM platforms.
• Design and implement identity lifecycle workflows.
• Deploy and maintain PAM vaults and session management.
• Troubleshoot IAM operational issues.

Skills

IAM/PAM platforms expertise

Analytical skills

Troubleshooting skills

Communication skills

Governance & compliance knowledge

Education

Bachelor’s degree in computer science or related field

CyberArk Defender/Sentry certification

SailPoint certification

CompTIA Security+ certification

Tools

Fortinet

Palo Alto

F5 technologies

Job description

Help AG is looking for a talented and experienced Senior IAM & PAM Engineer who will focus on strengthening identity governance, privileged access security, and authentication frameworks across enterprise environments. The position involves designing, implementing, and optimizing IAM and PAM solutions using SailPoint and leading PAM platforms such as CyberArk, BeyondTrust, and Delinea. Core responsibilities include enhancing access controls, securing privileged identities, integrating MFA/SSO mechanisms, and ensuring robust directory service operations. Additional advantage is experience with NGFW and F5 technologies for broader security alignment.

Responsibilities

• Act as SME for IAM/PAM platforms.
• Design and implement identity lifecycle workflows and governance controls.
• Deploy and maintain PAM vaults, session management, credential rotation.
• Integrate applications with IAM and SSO platforms.
• Conduct periodic access reviews and resolve entitlement violations.
• Troubleshoot IAM and PAM operational issues.

Qualification & Skills

• Bachelor’s degree in computer science, information technology, or a related field.
• Certifications such as CyberArk Defender/Sentry, SailPoint certifications, or CompTIA Security+.
• Familiarity with NGFW platforms (Fortinet, Palo Alto) and F5 technologies.
• Strong experience with enterprise IAM and PAM environments.
• Hands-on with onboarding apps and systems into PAM/IAM.
• Deep understanding of governance, compliance, and regulatory requirements for identity and access management.
• Expertise in defining and enforcing access policies, privileged account workflows, and role-based access controls.
• Excellent analytical, troubleshooting, and communication skills.
• Experience working in regulated environments with strong compliance and reporting requirements.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Annual Flight tickets to home country.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Open door policy.

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.

Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.