Senior Events Manager

Shangri-La; United Arab Emirates; On-site; AED 120,000 - 150,000; Full time

Job summary

A luxury hospitality brand in the United Arab Emirates seeks a Senior Events Manager to lead their Events Team. You will be responsible for delivering successful catering events and collaborating with sales directors to maximize business opportunities. The ideal candidate must have a minimum of 2 years’ experience in a similar role, particularly within the luxury sector, along with strong interpersonal and sales skills. Fluency in English and a degree in Hospitality Management are required for this position.

Qualifications

• Minimum of 2 years of experience in a similar role within luxury hospitality.
• Proven track record in driving sales and achieving revenue targets.
• Fluent in English with strong communication skills.

Responsibilities

• Lead the Events Team to ensure successful delivery of catering events.
• Collaborate with the Director of Sales to drive business opportunities.
• Manage and nurture relationships with corporate clients to drive bookings.

Skills

Sales strategies

Interpersonal skills

Event operations

Market analysis

Relationship management

Education

Degree in Hospitality Management

High school diploma

Job description

Find Your Shangri-La in Shangri-La

Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai's glittering skyline, every visit becomes an unforgettable experience.

Shangri-La Dubai

About the Role

As Senior Events Manager, you will lead the Events Team to deliver successful catering events and group functions. You will collaborate with the Director of Sales to drive business opportunities and maintain strong client relationships. You will ensure smooth coordination across departments and uphold exceptional event standards.

Key Responsibilities

• Plans and execute proactive selling on catering segments, and report on new ideas and potential areas/accounts for business development.
• Able to manage and plan proactive and reactive sales strategies, customer sales visits, presentations and other proactive campaigns.
• Secure and nurture relationships with corporate clients, local businesses, and high-profile guests to drive bookings and revenue.
• Analyze market trends and review competition ensuring implementation of proactive sales strategies to meet the market changes.
• Meet with major event organizers during the pre-and-post events to understand market trends, needs, and their expectations. Set appropriate expectations and ensure smooth operations.
• Monitor prospective and tentative events movements to assist in accurate forecasting of revenue.
• Able to analyze past leads and translate into future strategies and sales activities for the benefit of the hotel.

About You

• A minimum of 2 years of proven experience in a similar role, preferably within the luxury hospitality sector.
• A degree in Hospitality Management. A high school diploma and relevant experience are a must.
• Demonstrated ability to drive sales, achieve revenue targets, and has sound understanding of the local market and competitor landscape.
• Familiarity with Events operations, sales strategies, and techniques.
• Strong network with corporates, MICE, DMCs and other agencies in United Arab Emirates.
• Excellent interpersonal and relationship management skills. People-oriented, outgoing, and self‑motivated with a proactive approach.
• Strong communication skills, both written and verbal, with fluency in English.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.