Senior Director, Market Lead, MENA,

Thomson Reuters; Dubai; On-site; AED 440,000 - 735,000; Full time

Job summary

A global information and technology services company is seeking a Senior Director Market Lead for the Middle East & Africa. This role demands strategic leadership, end-to-end sales ownership, and the ability to nurture executive client relationships. The ideal candidate will have substantial experience in competitive tech environments and a strong focus on results-driven team management. A hybrid work model and competitive benefits are offered.

Benefits

Flexible vacation

Career development programs

Mental health support

Opportunity for social impact projects

Qualifications

• Proven experience leading high-performing sales organizations.
• Ability to design, execute, and adjust commercial strategies.
• Exceptional communication and influencing skills at C-level.

Responsibilities

• Develop and execute go-to-market strategies.
• Lead and inspire high-performing Sales & Pre-Sales teams.
• Oversee all market commercial activity from lead generation to sales closure.
• Build and nurture strong C-level client relationships.
• Collaborate with internal teams to maximize commercial opportunities.

Skills

Leadership

Strategic Acumen

Executive Communication

Collaboration

Client Centricity

Analytical & Problem Solving

Market Understanding & Intelligence

Presentation Skills

Change Management

Education

Bachelor’s degree

MBA or equivalent

Job description

Senior Director Market Lead Middle East & Africa

As a key member of our Regional Asia & Emerging Markets Leadership Team at Thomson Reuters, the Senior Director Market Lead will provide strategic and operational leadership to the Sales, Pre‑Sales and Strategic Account Management teams across the Middle East, Africa and Russian role plays a pivotal role in cultivating a high‑performance culture across the includes setting clear expectations ambitious goals and objectives driving accountability and fostering continuous development through regular coaching and feedback. The role is instrumental in managing team dynamics motivating individuals and ensuring alignment with strategic goals.

This high‑impact role is responsible for the end‑to‑end commercial success of the market from lead generation and sales closure to retention and growth across the full company portfolio. You will shape and execute strategies that accelerate market share drive short‑ and long‑term revenue growth and strengthen our brands market presence.

You will thrive in a matrixed fast‑paced multinational environment‑collaborating with cross‑functional leaders nurturing C‑level relationships and inspiring high‑performance teams to deliver exceptional results. This is a senior people leadership role with potential responsibility for other managers.

Key Deliverables

• Achieve or exceed market revenue net new sales cross‑sell upsell and retention targets.
• Deliver strong Net Promoter Scores and customer experience metrics.
• Grow Book of Business through new business development and retention strategies.
• Maximize client value through renewals and upselling initiatives.
• Ensure team adherence to KPIs: activity metrics forecast accuracy pipeline coverage and account planning.
• Provide actionable market feedback to inform company strategy and product development.
• People leading/managing: Performance management of a high/strong performing team in the region leveraging data‑driven insights to assess individual and team contributions identify growth opportunities and implement targeted development plans. By championing talent development and operational excellence the Senior Director ensures the team remains engaged, empowered and consistently delivers exceptional results.

About the Role

As a Senior Director Market Lead MENA you will be responsible for the following:

• Strategic Leadership: Develop and execute go‑to‑market strategies to drive sales, market share and retention goals. Champion the company's vision and thought leadership within the market.
• Team Management & Coaching: Lead coach and inspire high‑performing Sales & Pre‑Sales teams. Foster a customer‑focused results‑driven culture through targeted development and performance management.
• End‑to‑End Sales & Retention Ownership: Oversee all market commercial activity from lead generation through to sales closure, onboarding and ongoing client retention and upsell.
• Client Relationship Management: Build and nurture strong C‑level and executive relationships with key clients acting as a trusted advisor and ambassador for the company's brand.
• Market Intelligence: Stay ahead of industry trends competitor activity and client needs to inform commercial strategy and ensure market relevance.
• Stakeholder Collaboration: Work collaboratively with Product Marketing, Professional Services, Partnerships & Alliances and other internal teams in a matrixed environment to deliver seamless client experiences and maximize commercial opportunities.
• Performance Management: Monitor and report on key sales metrics pipeline health and team/individual performance. Prepare regular business reports and recommendations for senior leadership.
• Brand Advocacy: Represent the company at industry events speaking engagements and client forums to enhance brand visibility and thought leadership.
• Continuous Improvement: Identify and implement process improvements best practices and innovation to drive efficiency and effectiveness across the sales cycle.

About You

As a Senior Director Market Lead MENA you should possess the following:

• Leadership: 5‑8 years experience leading high‑performing Sales organizations in competitive multinational technology environments with direct responsibility for people management.
• Strategic Acumen: Proven ability to design, execute and adjust commercial strategies to achieve ambitious sales and retention objectives.
• Executive Communication: Exceptional ability to communicate, negotiate and influence at C‑level and senior executive level—both internally and externally.
• Collaboration: Demonstrated success operating in a matrixed cross‑functional environment and building strong partnerships with peers and stakeholders.
• Client Centricity: Strong customer orientation with the ability to understand articulate and solve complex client needs in the specific market.
• Analytical & Problem Solving: Advanced analytical skills to identify risks, opportunities and drive data‑informed decision‑making.
• Market Understanding & Intelligence: Strong understanding and experience working within the specific market, deep client relationships and knowledge of specific market considerations.
• Presentation Skills: Strong public speaking and presentation skills with experience representing organizations at industry events.
• Change Management: Track record of managing and executing change mitigating risks and driving adoption across teams.
• Education: Bachelor’s degree required; advanced degree (MBA or equivalent) preferred.

Whats in it For You

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
• Flexibility & Work‑Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work‑life balance.
• Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrow’s challenges and deliver real‑world solutions. Our Grow My Way programming and skills‑first approach ensures you have the tools and knowledge to grow, lead and thrive in an AI‑enabled future.
• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company‑wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs and resources for mental, physical and financial wellbeing.
• Culture: Globally recognized award‑winning reputation for inclusion and belonging flexibility work‑life balance and more. We live by our values: Obsess over our Customers | Compete to Win | Challenge Your Thinking | Act Fast / Learn Fast and Stronger Together.
• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro‑bono consulting projects and Environmental Social and Governance (ESG) initiatives.
• Making a Real‑World Impact: We are one of the few companies globally that helps its customers pursue justice, truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts and provide trusted unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice, truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

As a global business we rely on the unique backgrounds, perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug‑free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation can be found here.