Senior Consumer Ops - Back Office Specialist

First Abu Dhabi Bank; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading banking institution in Ras Al Khaimah is seeking a dedicated individual for a full-time back office role. The position involves tasks such as account maintenance and data entry, requiring excellent communication skills in English and/or Arabic. Candidates with 1-2 years of experience in back office or front-line roles are preferred, but those without experience will be considered. The ideal candidate will be a team player with problem-solving abilities and familiarity with bank operations. No remote work is available for this position.

Qualifications

• 1-2 years of experience in back office or front line desk.
• Excellent communication skills in English and/or Arabic.
• Knowledge of bank operations and administration.

Responsibilities

• Perform back office tasks such as account maintenance and data entry.
• Ensure adherence to policies and procedures.
• Resolve customer complaints professionally.

Skills

Customer Service

Problem Solving

Documentation Skills

Listening

Multi-tasking

Education

High School / Diploma in any discipline

Tools

MS Word

Excel

PowerPoint

Job description

A leading banking institution in Ras Al Khaimah is seeking a dedicated individual for a full-time back office role. The position involves tasks such as account maintenance and data entry, requiring excellent communication skills in English and/or Arabic. Candidates with 1-2 years of experience in back office or front-line roles are preferred, but those without experience will be considered. The ideal candidate will be a team player with problem-solving abilities and familiarity with bank operations. No remote work is available for this position.