Sales Manager - MICE

Rotana Ras Al Khaimah - The Mangroves; Ras Al Khaimah; On-site; AED 183,000 - 258,000; Full time

Job summary

A leading hospitality brand in Ras Al Khaimah is seeking a Sales Manager - MICE who will implement sales activities to maximize business opportunities. The ideal candidate should possess strong presentation skills and have a degree in sales along with a minimum of two years of experience in the hotel sector. Proficiency in English is essential, and a proactive customer-focused approach is necessary to succeed in this role. Join our team to deliver extraordinary customer service and innovative solutions.

Qualifications

• Minimum of two years of postgraduate work experience, ideally in the hotel industry.
• Proficiency in English; other languages are an asset.
• Computer literate.

Responsibilities

• Implement all sales activities and maximize business opportunities.
• Handle all incoming MICE RFPs for defined segments.
• Prepare offer letters according to guest requirements.
• Maximize up-selling opportunities.
• Maintain files of major accounts.

Skills

Excellent presentation skills

Sophisticated communication skills

Guest and service-oriented attitude

Proactive approach

Flexibility

Integrity and professionalism

Teamwork

Drive for results

Education

Degree in sales

Job description

Job Description

We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities

As a Sales Manager - MICE you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as:

• Handle all incoming MICE RFP generated by inbound or outbound sales offices, pertaining to own defined segment or portfolio
• Implement and execute all sales objectives and action plans to reach and exceed set targets
• Prepare offer letters according to guest requirements and availability, according to company standards and selling strategy
• Ensure that all necessary information about the event is obtained either from account manager or from the client directly prior to the preparation of an offer
• Maximize up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking
• Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system
• Ensure that Rotana sales policies and SOPs are adhered to at all times

Skills

You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry. You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential and any other language skills beside will be an asset.

Competencies

The ideal candidate will have a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results. In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients. You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results