Sales Executive

AccorHotel; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel chain is seeking a dedicated Sales Executive to achieve monthly budget goals and enhance client relationships. The role involves prospecting new clients via calls, handling client complaints, and contributing to the hotel's market plan. Candidates should demonstrate strong operational knowledge, problem-solving abilities, and excellent interpersonal skills. The position is full-time and requires a commitment to maintaining high safety standards in all aspects of work. This role also includes participating in training programs as required.

Qualifications

• Outstanding personality and unmatched levels of energy, enthusiasm, and commitment.
• Excellent multi-tasking and service orientation.

Responsibilities

• Achieve monthly budget goals and new business targets.
• Maintain relationships with hotel operations.
• Prospect new territories through cold calling.
• Handle complaints and follow up with clients.

Skills

Strong operational technical knowledge

Problem-solving

Interpersonal skills

Teamwork

Flexibility

Job description

Responsibilities

• Specific and Responsibilities
  1. Achieve monthly budget goals and new business targets.
  2. Set up and maintain good working relationship with all other areas of the hotels operations such as Front Office Food and Beverage Accounting Reservations etc.
  3. Prospect by telephone coldcalling to establish territories.
  4. Establish and maintain corporate accounts with clients.
  5. Follow up with clients before, during and after the function/event/stay to ensure repeat business.
  6. Make reservations on behalf of clients.
  7. Follow up clients who utilize property.
  8. Handle complaints and pass them on to Senior Sales Manager.
  9. Follow up leads provided by Global Sales Offices.
  10. Research and present lost business reports at the Monthly Sales Meetings.
  11. Travel throughout GCC countries areas and internationally when necessary.
  12. Provide Senior Sales Manager with weekly sales report.
  13. Provide Banqueting Department with any leads received through corporate clients.
  14. Attend various trade shows functions as when required.
  15. Maintain familiarity with analyze the competition from other hotels which will be designated.
  16. Contribute to overall market plan for Majlis Grand Mercure Residence.
  17. Participate in training programs.
  18. React promptly to requests by Senior Sales Manager for reports and other assignments.
• General Responsibilities
  1. To promote efficiency confidence courtesy and an extremely high standard of social skills.
  2. To generally promote and ensure good interdepartmental relations.
  3. To display a pleasant manner and positive attitude at all times and to promote a good company image to guests and colleagues.
  4. To demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment.
  5. To adhere to Company and Hotel rules and regulations at all times.
• Occasional Responsibilities
  1. To report any equipment failures/problems to the Maintenance Department.
  2. Pass any maintenance requests to the Maintenance Department.
  3. To participate in any Training/Developments schemes as recommended by senior management.
  4. Assist the Duty Manager in any task outlined/detailed by him/her.
  5. To comply with any reasonable request made by management to the best of your ability.
• Legal Responsibilities
  1. To ensure that the standards required by Law and by Management are maintained at all times in the areas specified above.
• HSE Responsibilities
  1. Assists & Takes participation in environmental improvements programs which helps to Reduce Reuse & Recycle air water & Energy Resources.
  2. Shall observe Companys all safety & Environmental rules and regulations.
  3. Shall report any unsafe condition or Environmental issues to their Incharge/Foreman or Safety Personnel.
  4. Shall comply all the Rules and regulations implemented by the Hotel Authorities and ensure all works are carried out in a safe manner.

Qualifications

• Strong operational technical knowledge Outstanding personality and unmatched levels of energy enthusiasm and commitment.
• Excellent multi tasking problem solving service orientation and interpersonal team skills Displays high level of flexibility initiative sincerity and team work.

Remote Work

No

Employment Type

Fulltime