Overview
The Business Development Director - Payroll Services for the Middle East will be responsible for overseeing the business development, implementation, and management of payroll strategies across the region. This role ensures compliance with local regulations, manages complex payroll operations, and ensures alignment between organizational policies and country-specific laws.
Responsibilities
- Lead business development for payroll and social security services by identifying target markets, generating leads, and closing new deals.
- Develop and execute regional strategies to grow revenue, manage profitability, and meet annual financial targets.
- Conduct market and competitor analysis to identify trends, risks, and opportunities for differentiation.
- Build and maintain relationships with senior client stakeholders (HR, Finance, Leadership) to deliver tailored payroll solutions.
- Ensure high-quality client service, overseeing onboarding, retention, and satisfaction across the portfolio.
- Manage and mentor the regional payroll and social security team, driving performance, accountability, and professional growth.
- Oversee financial management - billing, collection, cost control, and reporting - aligned with firm policies and systems.
- Represent the firm at industry events, conferences, and networking sessions to strengthen brand visibility and business pipeline.
- Collaborate across internal functions (marketing, product, partners) to align goals, proposals, and client communications.
- Demonstrate strong leadership and business acumen, fostering teamwork, continuous improvement, and proactive problem-solving.
Profile
- Proven success in sales and business development within the payroll or HR services industry.
- Deep expertise in payroll regulations, compliance, and regional labor laws, especially across the Middle East.
- Strong communication, presentation, negotiation, and relationship-building skills with senior decision-makers.
- Demonstrated ability to develop and execute growth strategies, identify target markets, and close complex deals.
- Experienced in multi-country payroll operations and familiar with tax, social security, and legal frameworks.
- Skilled in using CRM tools and payroll software to manage leads, track performance, and ensure compliance.
- Proven experience collaborating cross-functionally to create compelling sales materials and proposals.
- Actively participates in industry events and networking to drive visibility and business opportunities.
- Holds a Bachelor's degree (Master's preferred) with relevant professional certifications such as CPP or SPHR.
Job Offer
This role provides an exciting opportunity to contribute to payroll excellence in a global organisation. Interested candidates are encouraged to apply and take the next step in their career.
Skills
- Payroll Services
- CSP
- Sales Director
- Consulting