Sales Coordinator

Estemarat Group; Dubai; On-site; AED 60,000 - 90,000; Full time

Job summary

A dynamic trading organization in Dubai is seeking a motivated Sales Coordinator to support its sales team. The ideal candidate will manage sales operations, coordinate with clients, and ensure smooth communication between departments to enhance customer satisfaction and drive business growth. The role requires a Bachelor’s degree and a minimum of 2 years’ experience in a related field. Benefits include a competitive salary package and health insurance.

Benefits

Competitive salary package

Health insurance and annual leave

Career growth opportunities

Supportive work environment

Qualifications

• Bachelor's degree is required.
• Minimum 2 years of experience in a sales coordination or similar role.
• Fluency in English is required; Arabic is a plus.

Responsibilities

• Assist the sales team in preparing quotations, proposals, and contracts.
• Coordinate with clients regarding inquiries, orders, and deliveries.
• Maintain and update sales records and customer databases.
• Process purchase orders, invoices, and sales-related documents.

Skills

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Knowledge of sales processes and customer service

Education

Bachelor’s degree in Business Administration, Sales, Marketing or a related field

Tools

CRM software

Job description

We are looking for a motivated and detail-oriented Sales Coordinator to support our sales team in Dubai. The ideal candidate will be responsible for managing sales operations coordinating with clients and ensuring smooth communication between departments to enhance customer satisfaction and drive business growth.

Key Responsibilities

• Assist the sales team in preparing quotations, proposals and contracts.
• Coordinate with clients regarding inquiries, orders and deliveries.
• Maintain and update sales records, reports and customer databases.
• Follow up on pending quotations and ensure timely responses to clients.
• Support in lead generation, market research and customer outreach.
• Process purchase orders, invoices and other sales-related documents.
• Work closely with logistics and warehouse teams to ensure on-time deliveries.
• Handle customer complaints and provide solutions in coordination with the sales team.
• Assist in organizing sales meetings, presentations and promotional events.
• Ensure smooth communication between sales, finance and operations teams.

Requirements

• Education: Bachelor’s degree in Business Administration, Sales, Marketing or a related field.
• Experience: Minimum 24 years of experience in a sales coordination or similar role.
• Skills:
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software.
  • Knowledge of sales processes, customer service and order management.
  • Ability to work under pressure and meet deadlines.
• Language: Fluency in English is required (Arabic is a plus).

Benefits

• Competitive salary package.
• Health insurance and annual leave.
• Career growth opportunities.
• Supportive work environment.