Sales Associate

Azadea Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading retail company in the UAE is seeking a Sales Associate to provide exceptional customer service and maintain shop standards. Responsibilities include assisting customers, up-selling, managing inventory, and handling transactions. Candidates should possess a High School Degree, fluency in English, and proficiency in MS Office. Skills in sports retail and active participation in sports are advantageous. This role emphasizes customer satisfaction and effective sales techniques.

Qualifications

• High School Degree required.
• Fluency in English is essential.
• Proficiency in MS Office is required.
• Skills for Sports Goods retail include being enthusiastic and responsible.
• Active participation in at least one sporting activity is preferred.

Responsibilities

• Greet and assist customers, ensuring timely service.
• Maintain clean and tidy shop floor in line with brand standards.
• Provide exceptional customer service through up-selling and cross-selling.
• Ensure efficient receiving process of items and prevent theft.
• Handle cash register and transactions accurately.

Skills

Fluency in English

Proficiency in MS Office

Collective Game

Project Oriented

Athlete/Ambassador

Enthusiastic

Contributor

Empathic

Entrepreneurial and Responsible

Education

High School Degree

Job description

Job Description - Sales Associate (SAL002219)

Job Number

SAL002219

Description

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
• Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations
• Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Handle cash register and transactions with the customers in an effective and accurate manner as required
• Specific for Fashion: Take accurate measurements for any needed alteration, ass ign price according to set price list (when applicable) and coordinate needed alterations

Qualifications

• High School Degree
• Fluency in English
• Proficiency in MS office
• Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
• Specific for Sports Goods retail: Active participation in at least one sporting activity