Sales Associate

Bateel International; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A luxury goods retailer in Abu Dhabi is seeking a Sales Associate to deliver engaging customer service, meet sales targets, and maintain boutique standards. The ideal candidate should have at least 1 year of retail experience and be fluent in English, with Arabic being a plus. Responsibilities include operating the cash register, handling gift orders, and monitoring stock levels. The position necessitates positive customer handling skills and the ability to work flexible hours.

Qualifications

• Minimum 1 year retail experience is required.
• Fluent in English; Arabic is an advantage.
• Ability to build relationships with customers and peers.

Responsibilities

• Reach individual and overall sales targets.
• Maintain boutique cleanliness and hygiene standards.
• Operate the cash register accurately.

Skills

Sales skills

Customer Handling Skills

Product Knowledge

Self-discipline

Positive attitude

Enthusiasm

Clear communication

Education

High School graduate

Job description

Sales Associate - Abu Dhabi

Reports to: Boutique Manager

Job Purpose:

A Sales Associate delivers an engaging and knowledgeable service that attracts our potential customers to generate quality new sales and ultimately drive the commercial performance of the company.

Key Accountabilities:

• Reach individual and overall sales targets
• Demonstrate profound product knowledge, promotions and advertisements
• Ensure that boutique cleanliness and hygiene standards are always maintained, and all products are handled accordingly
• Maintain merchandise and ensure proper display, storage, etc.
• Assure smooth boutique opening, closing procedure
• Ensure daily check lists are filled in when opening / closing
• Use the prescribed selling techniques to provide customers with a friendly, courteous experience
• Operate the cash register to accurately compute the price of the product and receive payment
• Arrange and prepare all gift orders according to the sales order in coordination with team and in charge of the boutique
• Accurately record the product usage in the system.
• Control shrinkage, product damages & report Boutique Manager, if any
• Participate in monthly inventory process
• Report to the boutique manager on customer feedback and complaints
• Monitor stock levels and share findings with your manager

Requirement:

• Presentable
• Fluent in English (Arabic is an advantage)
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to build relationships with customers and peers
• Minimum 1 year retail experience is required

Qualification and Licenses requirement:

• High School graduate or above

*Due to the volume of applications we are receiving ONLY SHORTLISTED CANDIDATES for interview will be contacted

Skills

Behaviours:

• Sales skills – analytical skills to customize sales approach to customer type
• Customer Handling Skills – to be able to handle customer requests while utilizing the psychological selling measures learned in the trainings
• Product Knowledge – specifications and pricing
• Self-disciplined intelligent responsible and presentable
• Positive and enthusiastic
• Willingness to work in rotational shifts and put in overtime hours during high season