Sales Assistant - Flower Shop

PALAZZO VERSACE DUBAI; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious 5-star hotel is looking for a customer-focused Sales Assistant who is fluent in Arabic to join their Flower Shop team. The ideal candidate will promote floral arrangements and gift items, ensuring exceptional guest experiences in a luxury environment. Responsibilities include managing orders, coordinating with florists, and maintaining high service standards. Previous retail or hospitality experience is preferred, as well as the ability to work flexible shifts.

Qualifications

• Previous experience in retail sales or hospitality.
• Fluency in Arabic and good command of English.
• Ability to work flexible shifts including weekends and holidays.

Responsibilities

• Welcome guests and provide personalized service.
• Promote and sell floral arrangements and gift items.
• Coordinate with florists on custom arrangements.

Skills

Fluent in Arabic

Sales-driven

Strong communication skills

Customer service skills

Job description

We are seeking a friendly, customer-focused Sales Assistant (Arabic Speaker) to join our Flower Shop team within a prestigious 5-star hotel. The ideal candidate has a passion for sales, floral products, and delivering exceptional guest experiences in a luxury environment.

Key Responsibilities:

• Welcome guests and provide personalized service in both Arabic and English

• Promote and sell floral arrangements, bouquets, and gift items

• Handle walk-in, phone, and online orders efficiently

• Coordinate with florists on custom arrangements and special requests

• Manage billing, cash handling, and POS transactions

• Maintain attractive product displays and visual merchandising standards

• Support hotel events, weddings, and special occasions with floral sales

• Ensure the flower shop meets 5-star cleanliness and service standards

Requirements:

• Previous experience in retail sales or hospitality (flower shop experience is an advantage)

• Fluent in Arabic; good command of English is required

• Strong communication and customer service skills

• Sales-driven, proactive, and well-presented

• Ability to work flexible shifts, including weekends and public holidays

• Basic computer and POS system knowledge