Sales Agent

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hospitality brand seeks a Sales Agent for Jumeirah Beach Hotel. You will maximize sales and maintain knowledge of menu items while offering exceptional guest service. Candidates should have 2-3 years of experience in a luxury restaurant setting and be detail-oriented problem solvers. The position offers excellent benefits, including competitive tax-free salaries, comprehensive healthcare, and opportunities for professional development.

Benefits

Supportive and inclusive work environment

Access to Learning & Development programmes

Colleague discounts on food and beverage

Comprehensive healthcare and life insurance

Qualifications

• 2-3 years of experience in a restaurant/lounge environment within a luxury setting.

Responsibilities

• Maximise sales and profits through exceptional value and service.
• Maintain thorough knowledge of in-room dining menu items.
• Demonstrate understanding of hotel management systems.

Skills

Software competencies – Microsoft Office programs

Detail‑orientated

Problem solver

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. Since 1999, Jumeirah has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences, crafting distinctive experiences for the world’s most discerning travellers.

About Jumeirah Beach Hotel

Jumeirah Beach Hotel is Jumeirah’s founding property, characterised by its wave‑like design along one of Dubai’s most exclusive shorelines. Since its opening in 1997, it has become a leading global tourist and family destination, offering a wide range of leisure, wellness, and children’s facilities along with award‑winning dining experiences.

About the Job

An exciting opportunity has arisen for a Sales Agent to join Creations Cakery in Jumeirah Beach Hotel.

The main duties and responsibilities of this role include:

• Maximise sales and profits through exceptional value and service, utilising effective up‑selling and cross‑selling techniques throughout the hotel.
• Maintain a thorough knowledge of all in‑room dining menu items and actively review relevant information such as hotel events and daily specials.
• Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.
• Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.
• Personalise guest interactions by greeting them by name and aiding as required, including knowledge of menu prices and up‑selling opportunities.
• Promptly report any guest comments, complaints, or feedback to management and assess guest satisfaction levels.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Software competencies – Microsoft Office programs
• 2-3 years of experience in a restaurant / lounge environment within a luxury setting
• Detail‑orientated and problem solver

About the Benefits

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, comprehensive healthcare, and opportunities for professional development. Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Company‑provided shared accommodation
• Comprehensive healthcare and life insurance coverage
• Paid annual leave and flight from your home country
• Performance‑based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED)