Russian Speaker Restaurant Hostess

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company based in Abu Dhabi is looking for a Fulltime position in guest services. Responsibilities include welcoming guests, managing reservations, and ensuring customer satisfaction. Candidates with a high school diploma or vocational training in hospitality management are preferred. The role offers competitive salary, health benefits, and opportunities for career advancement. Join us for a chance to grow in a dynamic environment focused on guest experience.

Benefits

Competitive Salary and Compensation

Training and Development Opportunities

Career Advancement

Health and Wellness Benefits

Employee Recognition Programs

Work-Life Balance

Uniforms and Dress Code

Social Events and Activities

Transportation Services

Employee Wellness Programs

Qualifications

• High school diploma or equivalent is usually the minimum requirement.
• Some employers may prefer candidates with vocational training certificates or degrees in hospitality management or a related field.

Responsibilities

• Welcome guests upon their arrival and ensure a positive first impression.
• Manage reservations and seating arrangements to ensure efficient use of available space.
• Provide excellent customer service by addressing guest inquiries and ensuring guest satisfaction.
• Escort guests to tables and assist in seating arrangements.
• Collaborate with staff to coordinate efficient operations.
• Ensure the cleanliness and organization of the reception area.
• Assist in organizing and coordinating special functions during events.
• Promote special offers to increase revenue.
• Stay informed about the restaurant’s menu and events.
• Manage phone and online reservations and maintain an organized reservation system.
• Follow company policies related to customer service and hospitality.

Education

High school diploma or equivalent

Vocational training in hospitality management

Job description

Responsibilities

• Greeting Guests: Welcome guests upon their arrival and ensure a positive first impression.
• Reservation Management: Manage reservations and seating arrangements to ensure efficient use of available space.
• Customer Service: Provide excellent customer service by addressing guest inquiries, resolving issues, and ensuring guest satisfaction.
• Seating Guests: Escort guests to your tables, present menus, and assist in seating arrangements according to the reservation and seating plan.
• Communication: Collaborate with the waitstaff, kitchen, and management to coordinate efficient and smooth operations.
• Maintaining Cleanliness: Ensure the cleanliness and organization of the reception area and dining section.
• Assisting with Events: During events or busy periods hostesses may be required to assist in organizing and coordinating special functions.
• Upselling: Promote special offers, menu items or promotions to increase revenue.
• Knowledge of the Establishment: Stay informed about the restaurant’s menu, specials and events to provide accurate information to guests.
• Handling Reservations: Manage phone and online reservations, confirm bookings and maintain an organized reservation system.
• Adhering to Policies: Follow company policies, procedures, and guidelines related to customer service and hospitality.

Qualifications

High school diploma or equivalent is usually the minimum requirement. Some employers may prefer candidates with vocational training certificates or degrees in hospitality management or a related field.

Benefits

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs such as fitness classes or gym access to promote a healthy lifestyle.

Remote Work

No

Employment Type

Fulltime