Room Attendant

Shangri-La Group; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A hospitality company in Abu Dhabi is seeking a Room Attendant to ensure guest rooms are clean and well-stocked. Role involves reporting maintenance issues and providing excellent guest service. Ideal candidates should have 1-2 years of experience in housekeeping and be proficient in English. The position offers structured learning pathways and competitive benefits.

Benefits

Competitive benefits

Colleague stay/travel perks

Qualifications

• 1-2 years of housekeeping experience.
• Professional proficiency in English language.
• Ability to work independently and as part of a team.

Responsibilities

• Clean and arrange guest rooms according to standards.
• Report maintenance issues or lost items to supervisor.
• Provide courteous and helpful service to guests.

Skills

Attention to detail

Time management

Guest service skills

Flexibility

Education

High School Diploma

Diploma in Hospitality Management

Job description

Shangri-La Group | Abu Dhabi, United Arab Emirates

About Us

Find Your Shangri-La in Shangri-La.

Traders focus on what matters most: efficient stays, thoughtful essentials, and dependable comfort. Here, efficiency is intelligent and stylish — helping travellers trade up for what truly counts. We create an experience that is both reliable and refined.

For our team, Traders means professionalism with purpose, where every detail is designed with clarity and care. Joining Traders means becoming part of a team that delivers hospitality that is efficient with wisdom, and reliable with character.

Traders Hotel, Qaryat Al Beri, Abu Dhabi offers 301 stylish guestrooms and suites, including 80 exclusive Traders Club rooms. Combining contemporary comfort with warm design, the hotel enjoys a prime location within the Qaryat Al Beri complex alongside Shangri-La properties, CHI, The Spa, and the Souk.

As a Room Attendant, you will be responsible for cleaning and maintaining guest rooms to the highest standards. You will ensure all rooms are tidy, well-stocked, and ready for guests’ comfort. You will also report any maintenance issues or lost items to the housekeeping supervisor promptly.

Key Responsibilities

• Clean and arrange guest rooms and floor area according to the Shangri-La & Traders standards.
• Replace linens, towels, and guest amenities as required and ensuring trolleys, cleaning supplies, and equipment are well-maintained and organized.
• Report maintenance issues, damages, or lost and found items to the supervisor.
• Always provide courteous and helpful service to guests.

About You

• Strong attention to details and maintaining high standards of cleanliness.
• Good time management and organizational skills and ability to work independently and as part of a team.
• Good communication and guest service skills.
• Flexibility to work shifts, weekends, and public holidays.
• 1 – 2 years of housekeeping experience with professional proficiency in English language.
• High School Diploma or Diploma in Hospitality Management is often required.

Why Join Us

• A workplace that values your passion and supports self‑realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.