Rider Operations & Safety Specialist

Delivery Hero SE; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading delivery service company is seeking candidates to conduct rider audits and manage crowd control during peak times in Sharjah. Ideal applicants should possess a valid motorbike license and have experience in delivery or operations. Strong communication skills and the ability to handle challenging situations effectively are essential. This role requires flexible working hours, including weekends. Join us to enhance rider experience and operational efficiency.

Qualifications

• Experience in delivery or operations is a plus.
• Valid motorbike license in the UAE is required.
• Must be able to speak and understand English.
• Calm and composed in difficult situations.

Responsibilities

• Conduct rider audits to ensure compliance.
• Manage crowd control during events.
• Handle de-escalation between riders and customers.
• Support vendor relations for smoother processes.
• Deliver safety training to riders.

Skills

Customer service

Problem-solving

Communication

Crowd management

Job description

A leading delivery service company is seeking candidates to conduct rider audits and manage crowd control during peak times in Sharjah. Ideal applicants should possess a valid motorbike license and have experience in delivery or operations. Strong communication skills and the ability to handle challenging situations effectively are essential. This role requires flexible working hours, including weekends. Join us to enhance rider experience and operational efficiency.