Retail Store Planning Manager - Dubai Mall

Hermès; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury retail brand in Dubai is looking for an experienced individual to manage stock quality and optimize inventory strategies. The ideal candidate has over 5 years of experience in retail merchandising, knowledge of supply chain fundamentals, and proficiency in tools like CEGID or SAP. This role emphasizes analytical skills, collaboration with sales teams, and presenting KPIs to management. A proactive and organized approach is essential for success in this position.

Qualifications

• At least 5 years’ experience in retail merchandising.
• Good understanding of supply chain basic concepts.
• Excellent analytical skills and ability to propose improvements.

Responsibilities

• Monitor stock quality and sales follow-up.
• Define and optimize stock coverage.
• Implement global replenishment plans.
• Present KPIs regularly to store management.
• Collaborate with local logistics teams.

Skills

Analytical skills

Communication skills

Leadership

Organizational skills

Proficiency with Excel

Education

5+ years experience in retail merchandising

Knowledge of CEGID / M3 or SAP S4 Hana

Tools

Excel

SAP MRP

Job description

Responsibilities

1. Stock Quality & Stock Month Coverage Responsibility:

• Stock quality & Sales follow up :

Analyse, identify and closely follow up the key selling items by Métier at different levels : SKUs, model, category… and be able to adjust the granularity depending on the métier and product.

Able to set dedicated forecasts at a short-term view even with basic tools or methodology

Arrange regular meetings with In-store Sales Floor manager to align on the product offer in store and on identifying key selling items.

Adapt the product call strategy accordingly.

Adapt and follow the buying / order temporality accordingly (Podium orders, re orders, PSI…).

Pro-actively advise and promote slow moving items to the Sales team.

Pro-actively monitor and warn about product shortage or risk of shortage and propose alternatives.

Cultivate your awareness of the market trends in terms of product selling (other Hermès stores performance, RM reports)

Organize the phase out campaign and destock the right product in alignment with the Retail merchandising team

Stock month coverage :

Define, follow, and optimize the right stock coverage for the store to ensure the realization of the store’s sales target and aligned with the guidelines from the subsidiary retail merchandising team.

Adapt the product call strategy accordingly.

• Implement relevant KPIs :

MOS, ABC analysis, Sell trough, Stock ageing

2. In-store space capacity monitoring :

• Storage capacity :

Monitor closely the storage capacity to avoid saturation of the in-store stockroom and to enhance the store sales strategy

Help to organize the store stockrooms (front & back) based on the product offer strategy defined with the Floor Manager

Organize with the LDC and local subsidiary; the items that need to be located in the store stockrooms, in the remote stock room or in the subsidiary stockrooms

• Anticipate the right sizing of the storage capacity based on your store sales seasonality

• Implement relevant KPIs :

Storage capacity by available stockrooms, storage capacity allocated by métiers

3. Product Call Strategy

• Global replenishment plan :

Implement a global replenishment plan to follow the novelties release plan, the store events and the buying and order sessions.

• Where (and when) applicable

Min / Max settings CEGID :

Implement with in-store floor managers the min / max CEGID settings with the store remote stockroom, based on the product offer, the sales strategy and the storage capacity. Revise them on regular basis.

Closely follow the sales and replenish accordingly.

SAP & Cockpit Supply Chain use (with LDC capabilities) :

Manage flows of products by using SAP MRP capabilities and Cockpit functionalities

Calls for the needed quantities in link with LDC teams

• Special events :

Anticipate and adapt the product call based on peak seasons (Fashion weeks, Year end celebrations), store commercial events ( Haute Bijouterie / Crafting Time, Carré Club, trunk shows), new products / seasonal collection launch or destocking / phase out process in collaboration with Retail merchandising team

• Follow up your product call and control your replenishment plan vs reality

• Implement relevant KPIs :

OTIF – On time In full

SKU coverage / consumption plan

4. Transversal management

• Present KPIs regularly to Store management team.
• Share the stock management according to Sales plan and stock level.
• Help to build sales & stock analysis to prepare Podium buyings or reorder sessions.

Interacts on a daily basis with LDC teams and potentially with Central customer service

5. Relations with other Group actors

• Collaborate closely with local logistic teams (Logistic coordinator)
• Collaborate closely with RM teams (RSP – RM Planner); alert for stock shortage and request of stock rebalancing.

Measures of success

Optimum stock levels across all metiers in Dubai Mall

Efficient rotation of stock to maximum sell through rates

Achievement of the monthly / annual sales budget

Increased product awareness of the store team

Strong collaboration levels with all store and corporate actors.

Experience

At least 5 years’ experience in retail merchandising

Knowledge of CEGID / M3 or SAP S4 Hana

Good knowledge of forecasts methodologies and tools

Good understanding of supply chain basic concepts

Excellent behavioural and communication skills, leadership, ability to work with sales teams and liaise with corporate teams.

Very organized, rigorous, and reliable

Excellent analytical skills

Business and service-oriented, proactive to propose improvements and support other team members.

Proficient with Excel / IT tools (PIVOT, Vlookup functions), Word Power point

Experience in retail is beneficial