Retail Customer Experience Specialist

Al-Futtaim Automotive; Dubai; On-site; AED 15,000 - 25,000; Full time

Job summary

A leading retail company in Dubai is seeking a Customer Service Associate to deliver exceptional service, manage inventory, and assist with sales. This role requires strong communication and customer service skills, as well as experience in cash register operations. The successful candidate will also contribute to maintaining store standards and enhancing customer satisfaction in a dynamic environment. This is a full-time position with opportunities to grow within the organization.

Qualifications

• Candidates must have strong verbal communication to assist customers effectively.
• Experience in customer service is a key requirement.
• Attention to detail is necessary for maintaining store standards.
• Ability to handle cash register operations and transactions.

Responsibilities

• Provide exceptional customer service while managing inquiries and complaints.
• Maintain store standards and ensure a visually appealing environment.
• Participate in stock management and inventory processes.
• Engage in upselling and cross-selling efforts.

Skills

Strong verbal communication skills

Exceptional customer service skills

Attention to detail

Upselling and cross-selling ability

Education

Previous experience in customer-facing roles

Job description

A leading retail company in Dubai is seeking a Customer Service Associate to deliver exceptional service, manage inventory, and assist with sales. This role requires strong communication and customer service skills, as well as experience in cash register operations. The successful candidate will also contribute to maintaining store standards and enhancing customer satisfaction in a dynamic environment. This is a full-time position with opportunities to grow within the organization.